Pool Receptionist - Excalibur
About The Position
As a Pool Receptionist at Excalibur, you will be the welcoming first point of contact for guests enjoying the resort’s pool experience. In this role, you will perform a variety of clerical and administrative duties while delivering friendly, professional service in accordance with department guest service standards and MGM Resorts International policies and procedures. With your organized approach and warm demeanor, you will help ensure smooth daily operations and set the stage for a positive, enjoyable pool experience for every guest.
Requirements
- Work varied shifts, to include weekends and holiday required
- Must be 18 years of age or older
- 1+ Years of Prior Relevant Experience as a Receptionist for a pool or similar environment preferred
- Experience working in a similar resort setting preferred
Nice To Haves
- 1+ Years of Prior Relevant Experience as a Receptionist for a pool or similar environment preferred
- Experience working in a similar resort setting preferred
Responsibilities
- Greet guests in a friendly and professional manner
- Answer multi-line phone systems and direct calls to the appropriate staff/department
- Respond to all general e-mail correspondence from guests and staff
- Schedule conference calls and meetings for office staff
- Maintain all office equipment as needed and coordinates repairs
- Work closely with the functional department groups as necessary
- Ensure that the Receptionist area is clean and looks neat for all incoming guests
- Inform management of all guest issues, needed supplies or equipment related issues
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
