Pool Receptionist - Luxor

MGM Resorts InternationalHempfield Township, PA
1d$14Onsite

About The Position

As a Pool Receptionist at Luxor, you will be the welcoming first point of contact for guests enjoying the resort’s pool experience. In this role, you will perform a variety of clerical and administrative duties while delivering friendly, professional service in accordance with department guest service standards and MGM Resorts International policies and procedures. With your organized approach, attention to detail, and warm demeanor, you will help ensure smooth daily operations and set the stage for a positive, enjoyable poolside experience for every guest.

Requirements

  • 1+ years of prior relevant experience preferred
  • Work varied shifts, to include weekends and holiday required
  • Must be 18 Years of age or older

Responsibilities

  • Greet guests in a friendly and professional manner
  • Answer multi-line phone systems and direct calls to the appropriate staff/department
  • Respond to all general e-mail correspondence from guests and staff
  • Schedule conference calls and meetings for office staff
  • Maintain all office equipment as needed and coordinates repairs
  • Work closely with the functional department groups as necessary
  • Ensure that the Receptionist area is clean and looks neat for all incoming guests
  • Inform management of all guest issues, needed supplies or equipment related issues

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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