Pool Hostperson - The Cosmopolitan

MGM Resorts International

4d•$14•Onsite

About The Position

As a Pool Hostperson at The Cosmopolitan, you will greet guests at the pool in a courteous, timely, and professional manner while ensuring the pool host area and surrounding service areas are clean, organized, and properly stocked at all times. The Hostperson will assist Food Servers, Bus Persons, and Food Service Runners with guest interaction, seating, and service coordination.

Requirements

High School Diploma or GED required
2+ years of experience as a Hostperson in a restaurant environment
Work varied shifts, to include weekends and holidays

Responsibilities

Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
Greet guests promptly as they enter the restaurant
Answer phones, keep accurate count of reservations and handle reservation book
Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
Perform other job‐related duties as requested

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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