Pool Attendant - The Cosmopolitan

MGM Resorts International

4d • $13 • Onsite

About The Position

As a Pool Attendant at The Cosmopolitan, you play a key role in delivering a safe, welcoming, and memorable pool experience. Through attentive service, proactive guest support, and consistent maintenance of the pool environment, you ensure each guest’s needs are met while upholding service, safety, and cleanliness standards. Your attention to detail and ability to anticipate needs help create exceptional experiences from arrival to departure.

Requirements

• 1+ years of prior relevant experience

Nice To Haves

• Previous customer service experience preferred
• Experience in a similar resort setting

Responsibilities

• Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipating guest needs, assisting with seating, cabanas or general pool information
• Respond to and resolve guest complaints, exceed guest expectations and provide other supporting services
• Complete opening/closing duties while maintaining the appearance of the pool deck throughout the shift, assist with desk and towel duties, assist with setting up cabanas, maintain the appearance of the pool deck throughout the shift including straightening chairs, collecting soiled towels and trash, moving chairs, and all other duties
• Provide CPR or first aid if needed and follow emergency protocols
• Participate in pool safety programs, training, and ensure overall guest safety

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees