Pool Attendant, The Westin Monache - Summer
About The Position
The Pool/Fitness Attendant instructs fitness center patrons in the safe use and operation of equipment and pool space The Pool/Fitness Attendant will assist in the use of a wide variety of cardio and fitness equipment, monitor orderly operation of the fitness room, and provide routine checks to ensure working order of fitness equipment As well, they will oversee the pool area to ensure the safety of all guests and will maintain the cleanliness in swimming deck and surrounding facilities Picks up debris from the pool and possess basic cleaning skills Follow safety procedures and maintains a safe work environment Assists with set up and breakdown for poolside activities as needed Visually and interactively monitors guest satisfaction on pool decks in regards to guest experience and overall enjoyment levels Maintains strong working relationships with co-workers Submit and report incidents to the appropriate manager and to security Fold and Distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services Resolves guest complaints in a prompt and courteous manner Documents and reports all accidents and incidents in the fitness room Documents and reports all equipment malfunctions and safety hazards to center Supervisor and/or Manager Assists in the inventory and requisitioning of supplies and parts for the fitness room and Pool area Services cabanas and guests Clean off all equipment each day Enforce ALL facility policies and rules as well as room rules & policies Break down and setting up of all pool equipment, chaise lounges, umbrellas, etc. Performs all other duties as assigned
Requirements
- Strong customer service, communication and interpersonal skills required
- Effective written and verbal communication skills
- Efficient in multi-tasking
- Practical knowledge of using and maintaining recreational equipment
- Assurance department rules, regulations and codes are always adhered to
- Ability to respond to emergencies in a timely manner
- Ability to work flexible hours and weekends
- Ability to work outdoors in seasonal heat or cold as well as inclement weather
- Physical stamina and proper mental attitude to deal effectively with guests and associates while working under pressure and meeting deadlines
- Strong judgement skills
Responsibilities
- Instructs fitness center patrons in the safe use and operation of equipment and pool space
- Assists in the use of a wide variety of cardio and fitness equipment
- Monitors orderly operation of the fitness room
- Provides routine checks to ensure working order of fitness equipment
- Oversees the pool area to ensure the safety of all guests
- Maintains the cleanliness in swimming deck and surrounding facilities
- Picks up debris from the pool
- Follows safety procedures and maintains a safe work environment
- Assists with set up and breakdown for poolside activities as needed
- Visually and interactively monitors guest satisfaction on pool decks in regards to guest experience and overall enjoyment levels
- Maintains strong working relationships with co-workers
- Submits and reports incidents to the appropriate manager and to security
- Folds and Distributes towels
- Offers assistance with seating
- Delivers consistent guest service, exceeding guest expectations, and providing all other supporting services
- Resolves guest complaints in a prompt and courteous manner
- Documents and reports all accidents and incidents in the fitness room
- Documents and reports all equipment malfunctions and safety hazards to center Supervisor and/or Manager
- Assists in the inventory and requisitioning of supplies and parts for the fitness room and Pool area
- Services cabanas and guests
- Cleans off all equipment each day
- Enforces ALL facility policies and rules as well as room rules & policies
- Breaks down and setting up of all pool equipment, chaise lounges, umbrellas, etc.
- Performs all other duties as assigned
Benefits
- Free season pass, including free access to all other Alterra resorts
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
