Pool Attendant
About The Position
At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Job Summary The pool attendant is responsible for assisting guests at the pool with towels, chairs, umbrellas and ensuring satisfaction. The attendant maintains cleanliness and a safe environment for all guests and associates.
Requirements
- All work tasks are performed outdoors. Climate and conditions will be variable.
- Must be able to stand and exert well-paced ability for up to 8 hours in length.
- Must be able to exert well-paced ability to reach other departments of the hotel in a timely basis.
- Must be able to lift up to 15-20 lbs. occasionally.
- Requires standing, walking, repetitive motions, bending, listening, and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Responsibilities
- Greet and welcome guests upon arrival at the Westin Mission Hills Resort & Spa pools, verifying guest registration and room information.
- Speak with guests in a friendly, warm manner making them feel welcome to the hotel.
- Proactively work to seek out ways in which to improve the hotel experience for our guests.
- Promote the activities of the Resort and champion the Westin Brand.
- Be knowledgeable about all hotel amenities.
- Be fully acquainted with the different points of interest at the Resort.
- Accept other special duties as required by management.
- Interact with other associates and departments to ensure that guests’ needs at our pools are satisfied and follow-up with guests to see that problems are resolved.
- Ensure that the public areas around the pool gates are maintained, clean and tidy by partnering with the Beach & Pools, Housekeeping and Engineering Departments.
- Complete any task that is requested by management that services the guest in any way
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
