Pool Ambassador

Sunriver Resort•Sunriver, OR

3d•Onsite

About The Position

Looking for your next great job opportunity? Join us at our Hiring Fair on April 7 from 4–6 PM at Sunriver Resort! The Ambassador is responsible for greeting and checking credentials for pool entry. They will be responsible for assuring sales of outdoor amenities, as well as food and beverage delivery to waiting guests. The Pool Ambassador will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

Requirements

High school education preferred
Prior food and beverage experience preferred
At least six months customer service experience preferred
Must have or be able to obtain prior to start date a valid OLCC card, Food Handlers Card and CPR credentials
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
Must be able to work indoors or outside;
Must be able to frequently lift and carry up to 25 lbs at shoulder height,
Must be able to bend, squat, push, pull frequently;

Responsibilities

Plans and coordinates flow of guests at the Cove
Greets incoming guests
Have a daily In-House list as well as VIP list
Cleans and resets lounge chairs and dining area as needed- opens\closes umbrellas daily
Ensures guests are comfortable and welcome if required to wait
Answers restaurant telephone, responding to guests’ questions in a professional manner
Maximizes the seating of the Cove
Attends mandatory monthly department meetings
Assists servers, bussers and bartenders with refilling beverages and/or clearing lounge chairs
Completes all assigned side-work, obtaining MOD or Supervisor signature when complete
Informs server of any potential guest issues
Familiarizes him/herself with menu & make recommendations on menu as needed
Remove soiled towels as guests are complete with them
Prep Cabanas for each guest
Assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
Maintains water service station, garbage removal and food service condiments
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events