Policy Specialist, Intellectual Property

Google LLC•Austin, TX

34d•$105,000 - $151,000

About The Position

Trust and Safety team members are tasked with identifying and taking on the biggest problems that test the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. As an Intellectual Property Policy Specialist, you will be a thought leader on content moderation issues, and create policies that balance compliance with local law, user expression, and public interest. You will manage removal requests from stakeholders and users while building expertise in the areas of online abuse, fraud, etc. You will oversee content operations to ensure compliance and quality. You will collaborate with stakeholders who all work together on content issues affecting Google and its users. Working with these cross-functional stakeholders, you will develop policies for new content moderation legislation. You are a thinker and team-player with a passion for doing what's right. You have excellent leadership, communication, and project management skills. You have the ability to navigate ambiguity and operate at the highest level of integrity when making balanced decisions.

Requirements

Bachelor's degree or equivalent practical experience.
2 years of experience in a policy, legal, Trust and Safety, or technology environment.

Nice To Haves

Experience in technology industry business areas, such as operations, data analysis, and internet/online media.
Knowledge of intellectual property law, with a particular focus on trademark or copyright issues and their application in the digital realm.
Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
Ability to execute analysis to drive development.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
Excellent project management and communication skills, with cross-functional partners.

Responsibilities

Be a thought leader for legal removals issues by identifying and analyzing trademark, counterfeit or copyright content moderation trends and key policy issues affecting the Internet. Lead discussions with cross-functional stakeholders on emerging regulations and their implications on legal removals landscape at Google.
Manage content operations and drive escalations of sensitive requests, by liaising with Product, Public Policy, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
Develop and launch policies and guidelines for managing large volumes of copyright requests.
Ability to participate in the on call rotation schedule to manage high priority escalations that may occur outside of standard non-working hours including weekends/holidays.
Be comfortable to be exposed to graphic, controversial or upsetting content.