Policy Services Consultant

The Strickland Group • Jonesboro, AR

1d

About The Position

Are you detail-oriented and passionate about ensuring accuracy and compliance in policy administration? As a Policy Services Consultant , you’ll play a vital role in supporting clients and internal teams by managing policy-related services with precision and professionalism. Be a part of a team where your attention to detail and service excellence drive client trust. As a Policy Services Consultant , your work matters—every policy, every process, every time.

Requirements

• Experience in policy servicing, customer service, or administrative roles
• Meticulous attention to detail and organizational skills
• Strong written and verbal communication abilities
• Proficiency in insurance systems and data entry tools
• A collaborative mindset and a client-first attitude

Responsibilities

• Policy Administration – Manage policy servicing tasks such as endorsements, renewals, updates, and cancellations with accuracy and timeliness.
• Client & Team Support – Collaborate with internal teams and serve as a reliable resource for clients regarding policy information and service inquiries.
• Ensure Compliance – Maintain documentation standards and verify adherence to regulatory and company guidelines.
• Problem-Solving Excellence – Investigate discrepancies, resolve issues, and communicate updates clearly to ensure client satisfaction.
• Data Integrity – Maintain and update policy records, ensuring information is current and accurate across all systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed