Policy Processing Representative

Ryan Specialty•Hunt Valley, MD

1d•$20 - $24

About The Position

The Policy Processing Representative is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums.

Requirements

A minimum of 1 year of experience in an office environment, insurance experience and experience with core business systems and applications preferred.
Intermediate to advanced MS Office Excel and Word skills required. SQL knowledge a plus.
Excellent verbal and written communication skills.
Attention to detail, accuracy, and data integrity.
Strong organizational and time management skills.
Ability to maintain standards of quality and quantity of output as established by management.
Desire and drive to foster teamwork in a collaborative environment.
Ability to work well within a team and to continually learn in a fast paced and constantly changing environment.

Nice To Haves

BA/BS degree preferred. Business and/or a technology related degree a plus.
A minimum of 1 year of experience in an office environment, insurance experience and experience with core business systems and applications preferred.
Intermediate to advanced MS Office Excel and Word skills required. SQL knowledge a plus.

Responsibilities

Bind new and renewal commercial insurance policies.
Troubleshoot booking and accounting issues or discrepancies.
Communicate effectively with management, underwriters and brokers to secure the information necessary to accurately process the business.
Provide timely and efficient service to all internal and external customers, including underwriters and brokers.
Create and distribute routine and ad-hoc reports as assigned.
Participate in or handle special projects, as needed.
Collaborates with resources across the organization to pursue continual process optimization and innovation.