Policy Coordinator

State of North Carolina

2d

About The Position

The primary purpose of this position is to work with the Quality Assurance/Standards Manager (Chief Standards Officer, CSO) in the Standards and Risk Management (SRM) Department. The SRM Department is responsible for coordinating and assisting in center-wide efforts to ensure that the WBJ Center, Lakeside Psychiatric Hospital, and Woodside Treatment Center and Woodside Outpatient Treatment Clinic maintains certification and compliance with regulations and quality standards of care. This position manages, produce, and publish technical policy revision functions and maintain a policy database system, both internally and from the Division of State Operated Healthcare Facilities in preparation for Executive Committee Review. The Policy Coordinator will be responsible for coordinating, tracking, data entry, and timely filing of Patient Perception of Care Surveys. This position requires a high degree of confidentiality and has access to Protected Health Information and other High Restricted Data.

Requirements

• Knowledge of Adobe Acrobat, Microsoft Office, Outlook, Word, Excel, Access, and PowerPoint.
• Demonstrated experience monitoring and managing documents and databases systems for completeness, accuracy, and compliance.
• Ability to work independently and be self-directed while also working as part of a team and contributing where needed to meet deadlines.
• Ability to learn and independently apply laws and departmental rules and regulations covering programs and service.
• Ability to compile, assimilate and organize both printed and electronic information.
• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

• Proficiency with Adobe Acrobat, Microsoft Office, Outlook, Word, Excel, Access, and PowerPoint.
• Prior work experience managing document database.

Responsibilities

• Manage, produce, and publish technical policy revision functions.
• Maintain a policy database system.
• Coordinate, track, data entry, and timely filing of Patient Perception of Care Surveys.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED