Police Technician (Facilities)

City of Chattanooga•Chattanooga, TN

2d•$17 - $18•Onsite

About The Position

Incumbents in this classification are responsible for performing a wide variety of duties in support of civilian police activities, to include providing administrative and technical support to the investigation of missing property and in Police recruitment efforts. Duties include: working traffic accidents, performing traffic control and providing crime scene protection, data entry, preparing and reviewing documents for Detectives, researching/gathering information from victims and pawn shops, and assisting with applicant processing. Work is performed under the moderate supervision of Detectives, Officers and their Chains of Command. The Police Technician is a stand-alone classification.

Requirements

Two years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered. Examples of related experience in security, customer service, and/or clerical support work in a police department.
Valid motor vehicle operator driver's license.
Knowledge of customer service principles; applicable Federal, State, and Local laws, ordinances, codes, rules, regulations, policies, and procedures; customer service principles; database management principles, modern office equipment and procedures, and filing techniques.
Skill in preparing reports; interpreting and applying applicable laws, ordinances, codes, rules, regulations, policies, and procedures; providing customer service; performing clerical support activities; providing customer service; keyboarding; preparing and maintaining a variety of reports, logs, records and/or other applicable documentation; filing; taking fingerprints and communication; and, communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

Performs traffic control at traffic accident sites and in broken down vehicle situations, which includes: directing traffic; blocking off roadways; and, performing other related activities.
Performs crime scene protection activities.
Uses, carries and answers their cell phone for business purposes, as determined by the assigned job duties and the department head.
Provides administrative and technical support for a division within the police department by keying information into databases, performing data entry, searching pawn records, speaking with victims of crimes involving stolen property and maintaining department files and information.
Enters information into applicable databases and/or other computerized systems to collect and maintain records and information in assigned areas of responsibility.
Provides administrative support which includes confirming information, answering and monitoring phones; taking and transmitting messages and/or performing other related duties.
Conducts follow-up investigation directly related to the preliminary investigation, i.e., contact pawn shops and related companies and businesses to obtain information and/or original documents.
Maintains ongoing communication with the detective investigating the case and prepares detailed records.
Supports applicant processing and testing, to include assisting with the testing and information verification process.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.