Police Services Dispatcher - 2 positions
About The Position
The University of Maine Police Department is seeking qualified candidates to fill a full-time position in the Communications Division. Work schedules will vary and will include day, evening, midnight, weekend, overtime, and holiday work. Essential duties and responsibilities include but are not limited to: Employee operates a variety of communication systems for an enhanced 911 Operations Center. Information is often confidential, sensitive, and time-sensitive and must be prioritized. Judgment must be used in answering verbal communications regarding rules and regulations; discretion is often used to determine and interpret an appropriate course of action. Starting hourly rate of $23.50 without CTO certification, or $24.09 - $28.79 with CTO certification and commensurate with qualifications and experience. About the University: The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu. The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
Requirements
- A Certified Terminal Operator's license and one year of experience in an Emergency Operations Communications Center preferred.
- Successful candidate must have the ability to obtain the Certified Terminal Operator's certificate at the Maine Criminal Justice Academy within one year of being hired, if not currently certified.
- Successful applicant must have previous demonstrated ability and knowledge of Microsoft Office including Word, Access, and Excel.
- Strong written and verbal communication skills, judgment and initiative, excellent organizational skills, attention to detail, the ability to work independently, and superior customer service skills are required.
- The successful candidate must be able to function well under pressure with adverse stimulation and handle potentially life-threatening situations.
- Individuals must be highly motivated.
- Candidates will be required to complete a series of testing including written and oral examinations, in-depth criminal background, motor vehicle and credit checks; a psychological and polygraph exam; and a pre-employment physical.
- To be considered for this position you will need to “Apply” and upload the documentation listed below: 1.) a cover letter which describes your experience, interests, and suitability for the position 2.) a resume/curriculum vitae
- The successful applicant is subject to appropriate background screening and post offer physical.
Nice To Haves
- A Certified Terminal Operator's license and one year of experience in an Emergency Operations Communications Center preferred.
Responsibilities
- Employee operates a variety of communication systems for an enhanced 911 Operations Center.
- Information is often confidential, sensitive, and time-sensitive and must be prioritized.
- Judgment must be used in answering verbal communications regarding rules and regulations; discretion is often used to determine and interpret an appropriate course of action.
Benefits
- tuition benefits (employee and dependent)
- comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability
- retirement plan options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
