Police Dispatcher

St. Charles, MOSt Charles, MO
2d$28

About The Position

The City of Saint Charles Police Department is currently recruiting for the position of Communications Specialist – Dispatcher. The purpose of this position is to answer emergency telephone calls, provide information to callers and emergency response personnel and dispatch appropriate response personnel to the scene.

Requirements

  • High school diploma or equivalent, vocational/technical training in office automation applications preferred.
  • Two years responsible experience working with the public, preferred.
  • Certified Telecommunicator in Missouri or the ability to obtain certification within six (6) months of appointment.
  • Must possess or be able to obtain, by the time of hire, a valid state driver's license.
  • Any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Responsibilities

  • Answers emergency and non-emergency calls from the general public and surrounding agencies, gathers incident information and dispatches police personnel and notifies other emergency personnel such as fire or EMS.
  • Prioritizes calls based on urgency.
  • Maintains telephone contacts with callers during dangerous situations.
  • Tracks status of police and other emergency personnel regarding availability and location.
  • Provides information to police regarding outstanding warrants/wanted persons, suspect/subject data, Department of Revenue driver and vehicle information from computer databases during traffic stops and complaint investigations.
  • Monitors radio and computer generated traffic from other agencies.
  • Informs or confirms relevant information with Officers.
  • Issues emergency warnings to emergency personnel and the public.
  • Relays information to other law enforcement agencies via computer and radio.
  • Dispatches personnel from towing companies, public works personnel and other agencies.
  • Maintains knowledge of emergency communications devices including Telecommunications Device for the Deaf, rules, procedures, ordinances and statutes, regional geography, and sources of emergency response resources and information.
  • Updates computer-aided dispatch information.
  • Relays dangerous weather developments to the National Weather Service.
  • Monitors NAWAS weather services.
  • Takes and relays messages to officers.
  • Connects officers to outside telephone lines.
  • Cleans work station/console.
  • Answers informational calls from the public.
  • Locates addresses and numbers for police.
  • Maintains files for wanted persons, stolen articles/vehicles, missing persons.
  • Monitors security and building control devices.

Benefits

  • Medical
  • Dental
  • Voluntary Vision
  • Life and Disability Insurance
  • FSA
  • HSA
  • Retirement (Lagers L-6) and Deferred Compensation programs
  • Paid Vacation
  • Paid Holidays
  • Employee Assistance Programs and Educational Benefits
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