Police Dispatcher

City of Gulfport•Gulfport, MS

10d

About The Position

The Police Dispatcher operates communications equipment to receive and transmit messages and information including police and fire emergencies. Information is transmitted upon request or according to established procedures. The Police Dispatcher is expected to exercise judgment in performing routine work under the general direction of a supervisor who is available for immediate consultation on non-routine matters.

Requirements

2+ years experience in the operation of two-way radio and/or telephone switchboard equipment, including some experience in general typing and clerical work.
Must demonstrate a typing skill of 30 words per minute.
Must have the ability to work shift work as well as nights, weekends, & holidays.
High School graduate of equivalent.
Must meet requirements to become a State Certified Telecommunicator.
Must be a citizen of the United States and an elector of the county in which he resides and must meet only such bona fide occupational residency requirements as may be determined by the civil service commission or the governing authority of the municipality.

Responsibilities

Operates telephones, radios, and all other essential communications equipment.
Receives calls which must be properly processed: obtain address and nature of call; dispatches appropriate personnel and equipment to the scene.
Maintains radio contact with all fire units in the field.
Maintains status and current information on all units in and out of service.
Receives routine calls and gives information as requested by the public and officers.
Receives and transmits messages between field units and with other Public Safety Agencies.
Assists in testing radio frequencies, make routine announcements. and relays messages via radio.
Maintains wrecker log in CAD.
Is familiar with the General Orders used by the department.
Knows signal and 10 dash codes used by the department.
Uses the NCIC computer and obtain a working knowledge of the system and laws that govern its use.
Monitors alarms and the R.U.O.K. program.