Police Communications Supervisor

Arizona Department of Education•Scottsdale, AZ

49d•$31 - $40•Onsite

About The Position

The Maricopa Community Colleges Police Department strives to be a model in providing ethical, effective, efficient, and value-oriented emergency preparedness, law enforcement, and public safety services within higher education. If you're excited to support the educational mission of Maricopa Community Colleges by ensuring safe and secure campuses for all of our students, faculty, staff, and visitors, apply for this opportunity today! The Maricopa Community Colleges Police Department is seeking a motivational and effective leader for Police Communications Supervisor. This opportunity is a first-line supervisor for the District Police Communications & Records Bureau. The supervisor will oversee day to day operations of the MCCCD Police Communications Center on an assigned shift and is charged with supervising, training, and evaluating assigned Communications Specialists. This opportunity is also responsible for maintaining a functional working knowledge of the District Police Communications & Records Bureau. Make a difference with Maricopa Community Colleges Police Department!

Requirements

High School Diploma or GED and three (3) years of work experience in a police communications environment, which includes experience performing the work of a police or emergency communications dispatcher for a municipal organization or an organization contracted to provide police dispatch services for a municipal organization.
There is no substitution or equivalency allowable for the High School Diploma or GED or for the three (3) years of required experience.
Possession and maintenance of a valid State of Arizona Driver License (Class D) with an initial and ongoing driving record to the satisfaction of MCCCD.
Must obtain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety within six (6) months of hire.
Once obtained, must maintain a valid ACJIS Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety, which includes recertification every two (2) years or on another schedule required to maintain such certification.
Because of the confidential and sensitive nature of the information handled, successful completion of a comprehensive background investigation, which may include, but is not limited to, polygraph testing, fingerprinting, and a psychological examination to the initial and ongoing satisfaction of MCCCD is required.
Because of the confidential and sensitive nature of the information handled, positions within this classification are subject to pre-employment, ongoing/random, and/or incident-based alcohol, drug, and/or controlled substance testing in compliance with any applicable laws, rules, and regulations.
A minimum typing speed of 35 net words per minute is required.

Nice To Haves

Two (2) or more years prior law enforcement dispatch supervisory experience
Police Records Management System (RMS) experience
Experience within a police records unit
Experience within a police property & evidence unit
Police Records Management System (RMS) experience

Responsibilities

Supervises full-time regular staff within the District Police Emergency Communications Center: Plans, organizes, assigns, supervises, reviews and evaluates the work of staff; participates in hiring, discipline and termination activities
Identifies staff training needs and opportunities; provides staff training and mentoring
Investigates and resolves complaints and issues
Plans, prioritizes and oversees the delivery of emergency communications and dispatch functions: Performs communications support including responding to calls, performing dispatch and monitoring security
Organizes and/or maintains records and logs according to established procedures
Keeps assigned tools and/or equipment in clean and safe working condition
Adheres to and ensures compliance with applicable workplace safety policies, procedures and practices
Makes recommendations for improved processes and procedures: Provides assistance with the most complicated public safety work of those supervised
Develops, recommends and implements operating policies, practices and work standards
Ensures assigned employees are in compliance with state and federal laws pertaining to the use of and dissemination of information obtained through the Criminal Justice Information System (CJIS) and the Arizona Criminal Justice Information System (ACJIS)
May occasionally drive a MCCCD vehicle to deliver or pick up supplies, equipment, paperwork, evidence, or other materials; other duties as assigned.

Benefits

Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)