Police Communications Specialist (Dispatcher) - Continuous Pool

Arizona Department of Education•Scottsdale, AZ

45d•$25 - $33

About The Position

This position serves as an initial point of contact and supports the general public safety and law enforcement mission for the District, receives 9-1-1 calls, provides assistance to students, faculty, staff and visitors at Maricopa Community Colleges; and communicates vital information to the District, college constituents and members of Public Safety, along with external communities; often under stressful circumstances. Dispatches for multiple Public Safety personnel at multiple colleges and obtains assistance from allied public safety agencies, as needed.

Requirements

High School Diploma or GED and one (1) year of work experience in a police communications environment, which includes experience performing the work of a police or emergency communications dispatcher for a municipal organization or an organization contracted to provide police dispatch services for a municipal organization.
There is no substitution or equivalency allowable for the High School Diploma or GED or for the one (1) year of required experience.
Possession and maintenance of a valid State of Arizona Driver License (Class D) with an initial and ongoing driving record to the satisfaction of MCCCD.
Must obtain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety within six (6) months.
Once obtained, must maintain a valid ACJIS Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety, which includes recertification every two (2) years or on another schedule required to maintain such certification.
Because of the confidential and sensitive nature of information handled, successful completion of a comprehensive background investigation, which may include, but is not limited to, polygraph testing, fingerprinting, and a psychological examination to the initial and ongoing satisfaction of MCCCD is required.
Because of the confidential and sensitive nature of information handled, positions within this classification are subject to pre-employment, ongoing/random, and/or incident-based alcohol, drug, and/or controlled substance testing in compliance with any applicable laws, rules, and regulations.
A minimum typing speed of 35 net words per minute is required.

Nice To Haves

Experience in effectively dealing with confidential and sensitive matters & experience in effectively dealing with emergency situations in a fast-paced environment.
Associate's degree or higher in Administration of Justice or related field from an accredited college or university.
Two (2) or more years of experience operating a variety of law enforcement communications equipment including: use of multi-line telephone systems, public safety radios/communications equipment, and computer aided dispatching (CAD) systems within a Primary Public Safety Answering Point (PSAP) or secondary PSAP.
One (1) or more years of experience with criminal justice database and information systems.
Experience in keyboarding or typing or data entry.
Experience in use of emergency related mass notification systems such as reverse 911 or private applications such as LiveSafe, Rave Guardian, etc.
Experience working within a police records and/or property & evidence unit.

Responsibilities

Answers administrative calls, emergency calls for service; interacts with and provides assistance to members of Public Safety, the college community, visitors and first responders
Operates emergency communications dispatching systems and tracks public safety activities of public safety staff utilizing computer aided dispatch system for an assigned shift
Queries, interprets and enters into the state and national criminal justice information system; maintains Level "A" AJCIS Terminal Operator Certification; tracks sensitive data such as orders of Protection, Trespass Orders and Registered Sex Offender Notifications
Assists in administrate duties involving the auditing, editing and support of systems including; voice communications (radio consoles, emergency subscriber alert), computer aided dispatch, records management systems, criminal justice information systems, logger recording equipment, emergency notification system, alarm notification system, etc.; participates in training activities relevant to the job function and also may train and direct the work of temporary and/or student workers and college dispatchers.
May occasionally drive an MCCCD vehicle to deliver or pick up supplies, equipment, paperwork, evidence, or other materials; performs other duties as assigned.

Benefits

Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)