Communications Dispatcher

ROCKHURST UNIVERSITY•Kansas City, MO

1d•$20•Onsite

About The Position

Rockhurst University Security Department has an opening for a Communications Dispatcher. Founded in 1910 and located in the heart of Kansas City, Missouri, Rockhurst is a Catholic university in the Jesuit tradition committed to providing inclusive, innovative, and transformative education. As a comprehensive university and supportive community of nearly 4,000 students, our mission is to form lifelong learners in the liberal arts tradition who engage the complexities of our world and serve others as compassionate, thoughtful leaders. Full-time Rockhurst employees enjoy an excellent benefits package including: Free undergraduate and graduate classes for employees - 6 credit hour limit per sem. Free undergraduate classes for spouses and dependent children Vacation and sick time along with 15 paid holidays Positive work environment Leadership and development opportunities Medical, Dental, & Vision Insurance Short- and long-term disability Life insurance 125 Tax Savings Plan Tax-deferred retirement plan University Paid Service Immersion Trips (Schedule allowing) Applicants must have a high school diploma or GED Certificate. Qualified candidates will be required to pass a written test before moving forward in our process. The candidate must also pass a background screening, drug test, physical examination, and interview board. The pay starts at $20.00 per hour. Rockhurst Security Personnel carries a Class A Private Security License and are classified as Patrol Agents under Title 17 and Chapter 84 of the Revised Statutes of Missouri. Rockhurst Communications Dispatchers are unarmed and must qualify for a private, unarmed license through the Kansas City, Missouri Police Department, both upon initial hiring and annually after that.

Requirements

Qualified candidates must have excellent communication and customer service skills.
Candidates must also be able to multitask and work calmly and effectively through various events.
Basic computer keyboard skills are essential.
Applicants must have a high school diploma or GED Certificate.
Qualified candidates will be required to pass a written test before moving forward in our process.
Pass a comprehensive background check
Candidates must also qualify for a private, unarmed license through the Kansas City, Missouri Police Department, both upon initial hiring and annually thereafter.
Position requires light lifting (5-20 pounds) two to three times a day, the ability to hear, use the telephone, and perform stationary work at a computer console for prolonged periods.
The incumbent will be required to sit/stand at a designated console for extended periods, type information into various computer systems, and effectively process numerous simultaneous tasks.
This position involves shift work as well as some weekends and holidays.

Nice To Haves

Basic knowledge of Excel and Word is strongly preferred.
Law Enforcement, Public Safety, or Security experience is desirable but will train.
On-going professional development training/education available for advancement.

Responsibilities

Monitoring the Kansas City, Missouri Police Department radio.
Radio dispatching all campus calls for law enforcement and public safety services, answering telephone calls from internal and external parties regarding emergency and non-emergency issues.
Monitor CCTV cameras.
Monitor access control and alarms systems by dispatching officers to locations.
Grant appropriate access to university vendors, suppliers, and contractors.
Oversight and distribution of department equipment to oncoming shift Officers

Benefits

Free undergraduate and graduate classes for employees - 6 credit hour limit per sem.
Free undergraduate classes for spouses and dependent children
Vacation and sick time along with 15 paid holidays
Positive work environment
Leadership and development opportunities
Medical, Dental, & Vision Insurance
Short- and long-term disability
Life insurance
125 Tax Savings Plan
Tax-deferred retirement plan
University Paid Service Immersion Trips (Schedule allowing)