Poker Shift Manager - Borgata

MGM Resorts International•Atlantic City, NJ

3d•$33

About The Position

Are you ready to lead the action in our thrilling Poker Room? As a Poker Shift Manager, you will direct and inspire our dedicated team while ensuring an exceptional experience for every guest. Your ability to investigate, mediate, and resolve guest issues will be key as you coordinate and run exciting poker tournaments, making your mark in a vibrant casino environment where your leadership truly matters!

Requirements

High School Diploma or GED
2+ Years of Prior Relevant Poker experience and/or supervisory or management experience

Responsibilities

Monitor activity at Poker tables to include seating issues, game decisions, guest disputes, and suspicious activity
Communicate personnel and guest issues to the Director/Manager of Poker Operations
Operate all aspects of Bravo/Genesis software
Answer customer questions about the Poker Room and all promotions
Input player information into Patron Management software
Verify guest play time and issue comps
Recommend counseling and other disciplinary action to Director/Manager of Poker Operations
Prepare employee evaluations and reviews

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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