Poker Dealer - Dual Rate Floorperson

Mohegan Sun • Uncasville, CT

76d • Onsite

About The Position

This position is responsible for dealing and officiating their assigned poker game or tournament and providing players with a fun, fast, fresh and friendly gaming environment. When assigned to dual rate as a Poker Floorperson, must be able to maintain focus while supervising and securing the assigned poker game.

Requirements

• High School Diploma or equivalent
• Graduate of Poker Dealer School or has previous experience dealing poker in a high volume, complex casino environment
• Must successfully pass a Mohegan Sun Poker Dealer audition
• Must be able to read, write and communicate effectively in English
• Excellent written and verbal communication skills
• Excellent organizational and multi-tasking skills and the ability to delegate tasks
• Ability to maintain the game's pace
• General knowledge of the gaming floor and property
• Knowledge of all department policies, procedures, rules and regulations pertaining to the game
• Must be certified in tournament dealing by the Mohegan Sun Table Games training department or Tournament Manager
• Fully understands all gaming rules and regulations
• Required to attend annual CTR/SARC training and refresher courses
• Must be able to work in a casino environment with smoke, low lighting and loud music and noises
• Must be able to bend and stretch for long periods of time while in the sitting position
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

Responsibilities

• Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environment
• Maintains the pace of the game while interacting with the players
• Secures gaming equipment and layout
• Educates customers on the rules of the game
• Responsible for supervising and securing assigned poker game according to department policies and procedures while dual rating as a Poker Floorperson
• Enforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker Floorperson
• Greets guests with a smile and friendly welcome and promotes superior customer service
• Rates players accurately and resolves guest issues and concerns promptly and efficiently
• Demonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED