Poker Assistant Shift Manager

Monarch Casino Black Hawk•Black Hawk, CO

49d•$65,000

About The Position

There are many great advantages to work in our Poker department: Free Hot Meal per shift Non-smoking environment Subsidized transportation Flexible Schedules Career Advancement Beautiful, modern, fast paced work environment that you can take pride in Our team knows that we succeed together Strong emphasis on service standards Work where other people come to play, enjoy Colorado everyday

Requirements

Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
1 year of previous dealing experience preferred.
Previous supervisor experience a plus.
Skilled in establishing and maintaining effective working relationships with staff and other departments.
Must possess excellent guest service and communication skills with the ability to deal with guests.
Proficient in Microsoft Office.
Ability to speak and write English.
Ability to communicate information through spoken words and sentences that others will understand.
Ability to read and understand information and instructions presented in writing.
Strong general mathematical skills.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have the ability to stand for duration of shift.
Must be able to bend, stoop and continuously use hands.
Successfully pass a pre-employment criminal background check and drug screen.

Nice To Haves

1 year of previous dealing experience preferred.
Previous supervisor experience a plus.

Responsibilities

Protect company assets.
Maintain an accurate bank and ensure all assets are guarded and protected at all times.
Manage, direct, and supervise all personnel on a shift-to-shift basis.
Evaluate business levels and maintain appropriate staffing while maximizing labor and minimizing payroll expense.
Fulfillment of all guest service needs including host, cashier, verification, and payment of jackpots, bonus hands.
Maintain accurate records for all daily promotion.
Generate player cards, comp slips, and ensure accurate player tracking.
Taking and placing food orders with the necessary follow-up to ensure that the order arrives timely and is accurate.
Monitor service standards of food and beverage personnel to insure the established guest service standard are met by those departments.
Maintain payroll records, protect and control all department keys and assets.
Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

Benefits

PTO on your first-year anniversary of employment
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
1 Free Hot Meal per shift and Unlimited Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Team Member Hotel, Retail and Spa Discounts