PMO Specialist - LATAM Market

Relex Solutions•Atlanta, GA

51d•Hybrid

About The Position

We are looking for a Part-time PMO Specialist to join our RELEX family. You'll join the Global PMO team of 5 people, who will help you succeed in your new role. The Global PMO (Project Management Office) team supports Project Managers, Service Delivery Managers, Customer Success Managers and Regional Leadership to ensure our projects are set up and maintained to safeguard RELEX business decision making. As a Project Management Office (PMO) Specialist, you will play a crucial role in providing support to end users within the customer operations department. Your responsibilities will include:

Requirements

Strong communication skills; Spanish speaking skills preferable
Ability to coach, mentor and deliver change management
Strong troubleshooting skills
Have a problem-solving mind, with the ability to root cause and advise on solutions
Ability to adapt to an ever-changing work environment
Knowledge of best practice adherence and governance
Experience of compiling reports and feeding this back to the relevant stakeholders

Nice To Haves

Strong work ethic, ability to learn on the fly, autonomy in delivering tasks, and self-starter approach to taking on new challenges and expanding your horizons.
Experience using tools such as Open Air, Smartsheet, Jira and Microsoft Office
Industry experience with grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer
Solid understanding of retail industry best practices
Ability to understand Supply Chain Management and other retail planning systems from business and IT perspectives

Responsibilities

Provide support to end users in customer operations, troubleshooting queries and issues with tools and processes.
Prioritize and fulfill PMO tickets via Jira board, including workspace setup and documentation updates and ensuring timely resolution.
Support PMO best practices globally and assists in junior-level Portfolio Management with focus on the LATAM market.
Manage and prioritize support requests, including Slack channel monitoring.
Collaborate with global and local teams to stay updated on tool developments and process enhancements.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume