PMO Manager

Pennant Services•Eagle, ID

21h

About The Position

Pennant is looking for a strategic, people‑focused PMO Manager to build and lead our IT Project Management Office. This is a high‑impact role responsible for creating the frameworks, processes, and team culture that will shape how IT initiatives are delivered across the organization. If you’re passionate about structure, clarity, cross‑functional collaboration, and elevating project delivery maturity—this is your opportunity to make a lasting mark. At The Pennant Group, our culture is rooted in CAPLICO — Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership . We look for leaders who embody these values and elevate them through their work, their teams, and the employee experience.

Requirements

5+ years in healthcare
7+ years in IT project/program management, including building or maturing PM frameworks
Strong understanding of Agile, Scrum, Kanban, and hybrid methodologies
Experience coaching PMs and technical leaders without direct authority
Skilled in intake, prioritization, RAID management, and quality standards
Hands‑on experience with Jira, Azure DevOps, Asana, or similar tools
Excellent communication, facilitation, and stakeholder‑alignment skills
Strong analytical, organizational, and reporting capabilities
Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)

Nice To Haves

Certifications such as PMP, PMI‑ACP, CSM/PSM, SAFe, ITIL Foundation

Responsibilities

Create a scalable project & program management framework for all IT teams
Establish standards, documentation, templates, and lifecycle expectations
Implement intake, prioritization, governance, planning, and review ceremonies
Continuously refine processes as the organization and technology landscape evolve
Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT
Coach project managers and technical leaders on PMO processes
Reinforce documentation, communication, and governance standards
Support change management and organizational readiness for major initiatives
Oversee large, multi‑team, enterprise‑level programs
Serve as the central point for scope, timing, resourcing, and risk mitigation
Ensure initiatives deliver on‑time, on‑scope, and on‑value
Collaborate with stakeholders to define business cases, benefits, and success metrics
Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.)
Build dashboards and reporting for leadership and executive visibility
Improve tooling, automation, forecasting, and transparency across teams
Hire, mentor, and grow a team of project managers
Foster a culture of accountability, collaboration, and continuous improvement
Support the long‑term evolution and scaling of the PMO