PMO Lead

Gainwell Technologies LLC•Roseville, CA

2d•Hybrid

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. SummaryAs an PMO Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.Your role in our mission Execute a PMO strategy that meets the needs of the client Project Governance: Establish and maintain project management frameworks, standards, policies, and procedures to ensure effective project delivery and compliance. Portfolio Management: Oversee the IT project portfolio, including prioritization, resource allocation, risk management, and reporting to senior management. Stakeholder Engagement: Collaborate with IT leadership, business units, and external partners to understand requirements, facilitate communication, and ensure alignment with strategic goals. Performance Monitoring: Track project progress against objectives, timelines, and budgets. Identify issues, escalate risks, and recommend corrective actions Facilitate discussions with the client on issues and concerns Lead service delivery project management teams by breaking down bigger technological programs and assisting with project staffing Monitor and evaluate service delivery processes to ensure high levels of customer satisfaction. Ensure that service delivery and service support processes are on track for the consistent delivery of a high level of client service. Identify potential service improvement opportunities and develop solutions to address them. Spearhead service delivery project planning and tracking, Service Level Agreement (SLA) tracking and oversight of assigned staff by providing directions and deadlines to ensure quality and timely completion of tasks Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development

Requirements

9+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
Certified Project Management Professional (PMP)
Modern understanding of budget development, control and assurance methods, and project management software
Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
Leadership to train, guide and mentor the work of junior colleagues
A strong executive presenter who communicates ideas clearly
Influencer who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
Creative problem-solver who is capable of managing complex projects and collaborating with cross-functional teams
Resident of the state of California

Responsibilities

Execute a PMO strategy that meets the needs of the client
Establish and maintain project management frameworks, standards, policies, and procedures to ensure effective project delivery and compliance.
Oversee the IT project portfolio, including prioritization, resource allocation, risk management, and reporting to senior management.
Collaborate with IT leadership, business units, and external partners to understand requirements, facilitate communication, and ensure alignment with strategic goals.
Track project progress against objectives, timelines, and budgets. Identify issues, escalate risks, and recommend corrective actions
Facilitate discussions with the client on issues and concerns
Lead service delivery project management teams by breaking down bigger technological programs and assisting with project staffing
Monitor and evaluate service delivery processes to ensure high levels of customer satisfaction. Ensure that service delivery and service support processes are on track for the consistent delivery of a high level of client service.
Identify potential service improvement opportunities and develop solutions to address them.
Spearhead service delivery project planning and tracking, Service Level Agreement (SLA) tracking and oversight of assigned staff by providing directions and deadlines to ensure quality and timely completion of tasks
Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development