PMO Manager

JTS•Caldwell, ID

About The Position

The Project Management Office Manager leads enterprise project execution for MCG’s Enclosure portfolio, ensuring data center and hyperscale projects are delivered with precision, speed, and predictability. This role serves as the primary steward of execution discipline across highly complex, schedule driven, and customer visible programs where safety, quality, uptime, and reliability are nonnegotiable. The PMO Manager acts as a strong advocate for hyperscale and Mission Critical customers while ensuring MCG achieves operational excellence, margin discipline, and scalable growth. Success in this role requires deep partnership with operations, engineering, supply chain, and construction teams to balance customer commitments with capacity, risk, and execution reality.

Requirements

Bachelor’s degree in Engineering, Construction Management, Business, Project Management, or a related field. Master’s degree preferred
Eight or more years of project management experience, including at least three years leading mission critical or large scale industrial programs
Demonstrated experience delivering data center, hyperscale, or other mission critical infrastructure projects
Strong customer facing leadership experience with hyperscale or enterprise customers
Proven ability to balance customer advocacy with scope control, operational capacity, and margin accountability
PMP, PgMP, or equivalent certification strongly preferred
Exceptional executive level communication skills, both written and verbal, with the ability to engage confidently with customers, executives, and cross functional leaders
Proven track record of coaching project managers to higher levels of performance in complex, customer visible environments
Demonstrate strong analytical, organizational, and problem solving skills
Proficiency with project management and scheduling tools such as MS Project, Primavera, Smartsheet, or similar platforms
Lead and develop a team of Project Managers and Project Coordinators supporting mission critical programs
Establish clear expectations for customer engagement, execution discipline, and operational partnership
Coach team members to operate effectively with hyperscale customers, including executive communication, escalation management, and change control
Drive accountability through structured performance management and development planning
Build a high performing, customer focused PMO culture capable of scaling with hyperscale demand
Partner with Human Resources to recruit, onboard, and retain top project management talent with mission critical experience

Responsibilities

Provide strategic leadership and governance for MCG’s Enclosure project portfolio, including data center and hyperscale customer programs
Serve as the voice of the customer by ensuring customer requirements, service level commitments, and delivery expectations are clearly understood, documented, and executable
Advocate for customer outcomes while maintaining disciplined scope control, commercial alignment, and operational feasibility for MCG
Partner closely with operations and manufacturing leadership to align project commitments with capacity, labor, material availability, and production sequencing
Establish and enforce standardized project management methodologies, controls, and stage gates appropriate for mission critical delivery
Translate customer technical, schedule, and quality requirements into executable project plans, milestones, and deliverables
Drive cross functional alignment across engineering, procurement, manufacturing, quality, logistics, and field execution to support on time delivery
Oversee project planning, scheduling, cost control, and resource allocation for large scale, fast track programs with limited tolerance for schedule variance
Implement portfolio management discipline to balance concurrent hyperscale programs, avoid resource overload, and support rapid reprioritization when customer needs shift
Monitor project health, risks, and dependencies and communicate proactively with executive leadership and customers
Establish clear escalation pathways to resolve issues quickly and protect customer delivery commitments
Define, measure, and report mission critical KPIs including schedule adherence, customer satisfaction, quality, safety, change velocity, and margin performance
Develop executive and customer facing scorecards that clearly connect project performance to customer outcomes and MCG Enclosure business objectives
Coach, mentor, and elevate Project Managers to operate confidently in high pressure, customer facing, mission critical environments
Build PM capability in executive level communication, risk based decision making, and customer engagement
Drive a culture of continuous improvement focused on execution predictability, customer experience, and operational scalability
Evaluate and deploy PM tools that integrate with ERP, manufacturing systems, and scheduling platforms to improve visibility and responsiveness
Build trusted, long term relationships with hyperscale customers and key partners
Anticipate and mitigate risks related to schedule volatility, design changes, supply chain disruption, and capacity constraints
Stay current on data center, mission critical, and hyperscale delivery trends and best practices
Perform other duties as assigned
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.