Plumbing Service Technician

Hiller Plumbing, Heating, Cooling & Electrical•Lebanon, TN

23h•Onsite

About The Position

Hiller is a home service company with 17 locations across 4 states, offering high-quality residential home services with a 100% satisfaction guarantee. With over 34 years in business, Hiller employs more than 850 team members and operates a fleet of over 600 vehicles. The company is committed to investing in its employees' development of trade knowledge and soft skills to help them achieve career and family goals. Guided by a core value of CARE, Hiller provides opportunities for a lucrative and rewarding career.

Requirements

A High School diploma or general education degree (GED) required.
A valid driver's license, and approved to drive by Company's insurance carrier.
Applicants will be required to undergo pre-employment drug screens and background checks.

Nice To Haves

Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.

Responsibilities

Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
Adjust, repair, replace sewage and sump pumps.
Communicate the benefits of Club Memberships.
Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
Consistently provide accurate True Transparency pricing.
Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
Perform all plumbing service and replacements to applicable codes.
Repair of drain, sewer, and water lines.
When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
Perform other duties as assigned.