Players Club Representative, Wheeling Island Casino

Delaware North Companies•Wheeling, WV

51d•$14 - $14•Onsite

About The Position

Delaware North Gaming is searching for full-time Player Club Representatives to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner. If you are looking for a role offering teamwork, excitement, and career growth, apply now. We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Requirements

No experience or diploma required
Ability to obtain and maintain a state gaming license required
Ability to work evenings, weekends, holidays, and special events
Standing for extended periods of time
Ability to lift up to 25 pounds

Nice To Haves

Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred

Responsibilities

Provide information, cards, promotional items, and other rewards to program members
Update and enter member information into the database
Assist with the execution of games, contests, drawings, and give-aways
Maintain strict confidential guidelines in all customer interactions and records
Utilize active listening skills to defuse emotionally charged situations