Player Services Administrator
Cherokee Nation Entertainment•Grove, OK
8d
About The Position
Cherokee Casino Grove is seeking a Player Services Administrator to play a vital role in supporting the E-games department by overseeing the daily activities of Player Services Representatives (PSRs). This includes scheduling, monitoring performance, and ensuring compliance with all company policies and regulations. The Administrator is responsible for providing excellent customer service, resolving guest issues, and contributing to a positive and productive work environment.
Responsibilities
- Overseeing the daily activities of Player Services Representatives (PSRs)
- Scheduling
- Monitoring performance
- Ensuring compliance with all company policies and regulations
- Providing excellent customer service
- Resolving guest issues
- Contributing to a positive and productive work environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
