Platform Support Engineer

CapgeminiAtlanta, GA
1dOnsite

About The Position

We are looking for an experienced Application Management Platform Support Engineer to support enterprise applications with a strong focus on cloud infrastructure services monitoring and automation The role involves handson troubleshooting onboarding applications to platform services and supporting cloud and infrastructure migrations

Requirements

  • Strong experience in Application Support Application Management
  • Cloud Platforms AWS andor Azure solid conceptual and handson knowledge
  • Linux Unix system administration
  • Shell Scripting troubleshooting and automation
  • Application Monitoring tools Splunk AppDynamics ThousandEyes or similar

Nice To Haves

  • Cloud migration experience DPC NGDC
  • API Gateway experience Apigee
  • File Transfers SFTP NDM
  • Object storage S3
  • Middleware Web Server Tomcat Application Servers
  • Load Balancers VIPs AVI
  • Data Masking tools Delphix PDiLL
  • Identity Access AD Azure AD SSO OAuth2 MFA
  • Certificate management Venafi

Responsibilities

  • Support application management functions across cloud and onprem platforms
  • Assist with cloud migrations DPC NGDC and application onboarding
  • Onboard and support applications on monitoring tools Splunk AppDynamics ThousandEyes etc
  • Work on infrastructure services including APIs file transfers S3 load balancers and VIPs
  • Coordinate with platform and infrastructure teams for server provisioning and configuration
  • Troubleshoot application middleware and infrastructure issues L2L3 level
  • Perform certificate and key management Venafi SSH authentication keys
  • Support LinuxUnix environments including filesystem and basic to advanced shell scripting
  • Build and enhance automation scripts for monitoring maintenance and operational tasks

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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