Platform Solutions Manager, Paid Social

Innovid • New York, NY

2d • $65,000 - $80,000

About The Position

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing.
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We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.
Innovid has an exciting opportunity for an Platform Solutions Manager specializing in the paid
social space to join our larger Client Services org. The objective is to assist clients with executing
their paid social ad accounts, provide detailed strategy for their business outcomes, and aid in
training to use the platform. The Platform Solutions Manager will have a good understanding of
client goals, social media platforms, and media planning knowledge. They will use that knowledge to
drive above benchmark performance for our clients and help drive processes for overall success of
the Platform Solutions team.

Requirements

• Prior experience in an agency or related software/applications
• 1-3 years of experience in a customer-facing role
• Paid social media planning & activation experience
• Proven ability to manage and execute multiple projects simultaneously
• Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy
• Excellent attention to detail; proven planning and critical thinking skills

Responsibilities

• With social media planning & execution knowledge - develop knowledge of Mediaocean solutions, customer environments and associated business practices
• Build subject matter expertise to help fill customer knowledge gaps, guide customers to the use of self-help resources, and reduce support dependence
• Communicate frequently and effectively with Platform Solutions team members regarding customer activities
• Platform activation, planning, pacing/optimization, and reporting for select group of clients
• Ensure client KPIs are achieved or exceeded
• Participate in mitigating potential customer risks and escalations
• Participate in client platform onboarding and training

Benefits

• The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, paid parental leave
• Total Rewards: Competitive salary, Full benefits package, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP)
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment,
• Offices in major cities around the world, unlimited snacks, and a cross-company collaboration unlike anywhere else.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed