Platform Partner Account Manager

Veterans United Home Loans • Columbia, MO

1d

About The Position

As an MRC Platform Partner Manager, you’ll build, manage, and strengthen key partnerships across the Mortgage Research Center platform, including affiliate and vendor relationships. You’ll work closely with Partner Account Analysts to evaluate performance and make smart, data-driven optimizations tailored to each partner. In this role, you’ll oversee technical setup and day-to-day workflows for assigned partners while keeping a long-term eye on trends, risks, and growth opportunities. You’ll also act as a proactive internal communicator, helping teams stay aligned on partner performance and upcoming changes. This is a great fit for someone who enjoys both relationship management and digging into performance data.

Requirements

• You bring strong customer service skills and know how to build and maintain professional relationships.
• You thrive in a fast-paced, results-driven environment and enjoy balancing multiple priorities.
• You’re comfortable working in a highly collaborative setting and communicating across teams.
• You use data to guide decisions and feel confident analyzing performance metrics.
• You have a high attention to detail and take pride in getting things right.
• You communicate clearly and professionally, both written and verbal.
• You’re comfortable working in a digital environment and learning new platforms and tools.
• You show up consistently and can be counted on to get the job done.

Nice To Haves

• You have experience in marketing account management, ideally within online lead generation or digital advertising.
• You have advanced Excel skills and feel confident manipulating and interpreting data.

Responsibilities

• Serving as the primary day-to-day point of contact for assigned partner accounts, building strong relationships and leading account optimizations.
• Tracking and reporting on partner campaign performance, identifying issues, uncovering insights, and recommending improvements based on data.
• Proactively communicating performance updates, risks, and opportunities to internal stakeholders to keep everyone aligned.
• Collaborating with Marketing, Product, and EL Ventures teams to apply best practices to both existing and new partner opportunities.
• Partnering with Account Analysts to deliver automated and ad hoc performance reports to internal and external stakeholders.
• Supporting onboarding of new partners, including KPI setup, reporting standards, and assisting with billing or invoicing reconciliation when needed.
• Participating in partner meetings and presentations.
• Occasional travel may be required.
• Pitching in wherever needed to help foster a supportive and collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed