Partner Account Manager
About The Position
Redzone is seeking a Partner Account Manager based in the United States to support the execution and growth of our partner ecosystem across the Americas region. Reporting to the Director of Global Partnerships, this role focuses on recruiting, enablement, the day-to-day management and performance of strategic partners to drive incremental revenue for Redzone's connected workforce solution. The Partner Account Manager will act as a key point of contact for assigned partners, ensuring they are aligned with our go-to-market (GTM) strategy and equipped with the tools necessary to succeed in the manufacturing technology space. Before applying, please read below: This position is Full Time, Exempt, Remote, and must be based in the United States. Required to travel up to 50% of the time, as required per seasonal business needs. No work sponsorship available.
Requirements
- Education: Bachelor’s degree required.
- Experience: 5+ years of experience in channel sales, partner management, sales, or business development within the SaaS or enterprise application industry.
- Sales Track Record: Demonstrable experience in supporting partner-sourced revenue and meeting sales targets.
- Technical Skills: Proficiency in CRM tools (Salesforce preferred) and standard office applications.
- Communication: Excellent communication skills; fluency in English is required, and additional languages (Spanish / Portuguese) are a plus.
- Travel: Willingness to travel across North America as needed (at least 35%).
Nice To Haves
- Industry Background: Experience in manufacturing technology, IoT, MES, or connected workforce solutions is highly preferred.
Responsibilities
- Partner Support & Execution: Execute partner strategies as defined by regional leadership, focusing on the onboarding and activation of new reseller partners, referral partners, technology partners, system integrators, and consulting partners.
- Enablement: Facilitate partner training and certification programs to ensure partners are proficient in selling and positioning Redzone solutions.
- Pipeline Management : Support partner-sourced and partner-influenced revenue goals by managing a robust sales pipeline and providing accurate updates within Salesforce.
- GTM Alignment: Coordinate with the Directors of Sales and the wider partner management organization to ensure local partner activities align with US GTM plans.
- Collaborative Marketing: Work with partners and the marketing team to support joint demand generation campaigns and local events to build market awareness.
- Performance Tracking: Assist in conducting Business Reviews to monitor partner performance, identify growth opportunities, and maintain strong relationship alignment.
- Administration: Maintain accurate records of partner activities, contracts, and forecasts in Salesforce.
- Partner-Led Revenue Autonomy: Strategically evolve the partner ecosystem toward "Sales Autonomy," empowering partners to independently identify, qualify, and close SaaS bookings without Redzone Account Executive involvement. In this role, you will carry an independent sales target, measured by your ability to transform partners into self-sufficient growth engines that scale our market presence.
- Ecosystem Orchestration & Governance: Act as the lead mediator for the partner network, proactively resolving bidding conflicts across partners. This is in addition to smoothing operational friction between external implementation teams and internal coaches, while ensuring the highest levels of successful project outcomes for our customers.
Benefits
- U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
