Plant IT Support Engineer

Siemens Healthineers

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This is a role well suited to an ambitious professional, looking for the next step in their career. As a Plant IT Support Engineer, you will be responsible for: You will be a part of a team that manages all aspects of operational technology for 47 radiopharmaceutical manufacturing distribution centers in USA/EU/India You will focus on server administration, manufacturing workstation administration, manufacturing software administration/configuration/troubleshooting, and all manner of network connectivity from manufacturing devices on LAN to WAN connectivity for central applications in cloud You will work with the local manufacturing teams to resolve any technology issues during production to assist with manufacturing success You will be part of the after-hours on call rotation as needed outside of follow the sun support for US, EU, and India locations You will become the subject matter expert for the PETNET Help Desk System (Zendesk) Assisting/driving Cybersecurity topics such as wifi security and zero trust initiatives Assist with hardware builds and implementation of desktop systems and instrument control network equipment. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers You have 3-5 years of experience supporting technology in manufacturing environments. You are familiar with Windows Server environment. You are knowledgeable in LAN and WAN. You prefer to let the automation do the work You can quickly diagnose and troubleshoot technical issues to understand the root cause of the problem You are willing to learn new technologies and contribute ideas to improve old processes You consider documentation as important as any other aspect of your responsibilities You take initiative when you see something is broken You work well with a team or independently. You can identify work that needs to be setup as a project and manage accordingly. You participate in larger projects to drive implementation in your assigned areas. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. We are a team of 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Requirements

You have 3-5 years of experience supporting technology in manufacturing environments.
You are familiar with Windows Server environment.
You are knowledgeable in LAN and WAN.
You prefer to let the automation do the work
You can quickly diagnose and troubleshoot technical issues to understand the root cause of the problem
You are willing to learn new technologies and contribute ideas to improve old processes
You consider documentation as important as any other aspect of your responsibilities
You take initiative when you see something is broken
You work well with a team or independently.
Bachelor’s degree in a related field or equivalent experience required
Proven experience with Windows environments, Linux experience is a plus
Proven experience in networking, basic LAN experience required, WAN experience a plus
Experience with Microsoft SQL Server/SQL scripting is a plus
Windows batch scripting and/or powershell scripting is a plus
Experience working with the cloud technology, AWS experience is a plus
Cybersecurity experience or training is a plus.

Responsibilities

You will be a part of a team that manages all aspects of operational technology for 47 radiopharmaceutical manufacturing distribution centers in USA/EU/India
You will focus on server administration, manufacturing workstation administration, manufacturing software administration/configuration/troubleshooting, and all manner of network connectivity from manufacturing devices on LAN to WAN connectivity for central applications in cloud
You will work with the local manufacturing teams to resolve any technology issues during production to assist with manufacturing success
You will be part of the after-hours on call rotation as needed outside of follow the sun support for US, EU, and India locations
You will become the subject matter expert for the PETNET Help Desk System (Zendesk)
Assisting/driving Cybersecurity topics such as wifi security and zero trust initiatives
Assist with hardware builds and implementation of desktop systems and instrument control network equipment.
You can identify work that needs to be setup as a project and manage accordingly.
You participate in larger projects to drive implementation in your assigned areas.