Plant Administrator

Airgas • Wayne, MI

1d • Onsite

About The Position

Airgas is Hiring for a Plant Administrator in Wayne, MI! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you ! The Plant Administrator serves as a primary administrative operations contact providing support and coordination to a Plant location which may include answering phones and assisting customers with questions, data investigation, and with the reporting and maintaining of documentation. Documentation includes the processing of all shipment tickets, daily production records, billing, material planning, purchase orders and inventory and quality control records. Interacts with customers both within the Plant and over the phone and provides assistance with accounts and inventory as needed. Answers phones and respond to customer requests. Provides customers with product and service information. Serves as the go-to person for office inquiries and customer service. Researches customer issues as it pertains to invoicing, cylinder balances, or any other account information. Organizes Plant administrative operations, procedures, and filing systems. Creates, processes, and receives customer purchase orders. Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP. Assists in maintaining, weekly, monthly, and annual reports. Maintains supplies by checking stock to determine inventory levels. Schedules shipments with third party vendors Other duties and projects as assigned.

Requirements

• High School Diploma or GED Required.
• Prior administrative support experience preferably in the welding or gas industry and/or supporting operations and/or sales.
• Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
• Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.
• Creative problem solving skills.
• Detail-oriented.
• Excellent oral and written communication and interpersonal skills.
• Ability to adjust communication method based on customer situation.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• A positive approach and willingness to learn coupled with the ability to work in a team environment.
• Ability to work independently and under some pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
• Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
• Employee may be required to remain stationary for extended periods of time.
• Employee may occasionally be required to transverse through office and/or manufacturing locations.
• Employee will frequently be required to actively listen and exchange information.
• Employee will be required to observe and assess information received via computer.
• Requires frequent use of computer and telephone.
• May occasionally be required to transport up to 60 pounds and move more than 125 pounds with the aid of material handling equipment.

Nice To Haves

• Associate’s degree or higher preferred.
• In lieu of experience, may consider additional education beyond the minimum required as a trade-off.
• Prior experience using SAP and/or databases a plus.

Responsibilities

• Answering phones and assisting customers with questions
• Data investigation
• Reporting and maintaining documentation
• Processing of all shipment tickets, daily production records, billing, material planning, purchase orders and inventory and quality control records
• Interacting with customers both within the Plant and over the phone and provides assistance with accounts and inventory as needed
• Answering phones and respond to customer requests
• Providing customers with product and service information
• Serving as the go-to person for office inquiries and customer service
• Researching customer issues as it pertains to invoicing, cylinder balances, or any other account information
• Organizing Plant administrative operations, procedures, and filing systems
• Creating, processing, and receiving customer purchase orders
• Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP
• Assisting in maintaining, weekly, monthly, and annual reports
• Maintaining supplies by checking stock to determine inventory levels
• Scheduling shipments with third party vendors
• Other duties and projects as assigned

Benefits

• comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees