Placement Testing Center Assistant Temporary Pool

Community College of Allegheny County (CCAC)

About The Position

The Placement Testing Center Assistant serves as the primary placement test proctor and oversees the testing center during posted hours of operation. This assistant performs all duties related to test administration and coordination of the testing center. In addition, this specialist will provide administrative support as needed for the enrollment services area as needed.

Requirements

High School Diploma
Minimum of two years previous student service or customer service experience.
Ability to work with students of all abilities
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
To perform this job successfully, an individual should have be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills.
Excellent communication and public speaking skills.
Excellent interpersonal skills.
Ability to work well with people.
Excellent written communication skills especially in the areas of report writing and business correspondence.
Knowledge of the Community College and Higher Education system.
Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check.

Nice To Haves

Associate degree from an accredited college or university.
At least one-year experience in a higher education or testing environment.
Prior experience working with a diverse population
Knowledge of Accuplacer or other administrative software a plus.

Responsibilities

Perform day-to-day coordination of all placement testing center activities.
Assist with coordination of the placement-testing schedule with Director of Placement Testing.
Communicate any changes to testing schedule with the enrollment services staff.
Maintain the integrity and confidentiality of the test environment.
Act as the primary proctor at designated testing site.
Maintain records, process scores, and produce reports as needed.
Perform other duties as assigned by the Director of Placement Testing.
Provide administrative support and coverage at reception area when possible.
Support enrollment services by inputting data and student applications in the Ellucian Information System.
Provide excellent student and customer service by answering questions from visitors and callers.
Be responsible for understanding of the new student enrollment process to direct student issues in a timely and professional manner.