Testing Center Assistant (Part-time)

Collin College•Celina, TX

1d•$17•Onsite

About The Position

Responsible for ensuring the secure operation of the testing center while maintaining the privacy of sensitive data. Manage daily operations, proctor exams, and ensure compliance with college and agency testing policies. Effectively communicate with students, faculty, staff, testing vendors, and community members.

Requirements

Knowledge of FERPA
Knowledge of TSIA/testing rules
Knowledge of computers and data entry
Knowledge of college policies, procedures, and operations
Knowledge of prescribed testing conditions and testing security
Knowledge of various policies for receiving and sending exams within the college and between institutions
Knowledge of computer programs used to impute testing instruction data
Knowledge of changing policies and procedures for National, State, and Collin exams
Attention to detail
Organizational skills
Customer Service skills
Verbal and written communication skills
Ability to articulate testing requirements
Ability to follow oral and written instructions precisely
Ability to interact with department staff, students, vendors, and other college departments
Ability to maintain constant vigilance and detect any sign of scholastic dishonesty
Ability to maintain the confidentiality of sensitive student and testing information
Ability to work flexible hours, including evenings and weekends as needed
Ability to use various office technology and equipment
Associate degree from an accredited institution and one (1) year of related experience.
This position must obtain Accuplacer, CLEP, Meazure Learning, Person VUE, and other proctor certifications within 90 days of employment.
This position is Security Sensitive; therefore, candidates will be subject to a criminal background check.

Nice To Haves

Bachelor's degree.
At least sixty (60) hours of college credit, or at least two (2) additional years of directly related experience may be substituted to meet the education requirement.

Responsibilities

Administer a variety of testing activities: Certification/Licensure, Correspondence, CLEP, TSIA, Assessment, Instructional and other tests.
Ensure compliance with all institutional policies and procedures, testing standards, and national regulatory requirements (i.e. ADA accommodations, FERPA).
Operate and troubleshoot testing software systems, ensuring a seamless testing experience.
Interpret TSIA test scores, course placement, and possible retest options for credit students
Assist testers in a courteous and professional manner to ease their anxiety.
Conduct all test-taking activities in a nondiscriminatory manner (in accordance with local laws and regulations) to ensure that all testers receive equal treatment.
Perform assigned responsibilities, duties, and tasks according to the established practices and procedures with minimal supervision within the assigned timeframe, while maintaining a professional attitude at all times.
Respond to all telephone inquiries regarding types of tests offered, hours of Testing Center operations, and fees/requirements of special test administration.
Maintain the security and integrity of the testing center by following protocols to create an atmosphere that is secure and minimizes distractions.
Provide close student monitoring at all times during testing to ensure the integrity of the test.
Assist faculty with the intake of instructional tests.
Keep accurate records of exams and incidents.
Support ACCESS department by providing student tests following the accommodation guidelines.
Accurately input exam results and other related data into the appropriate reporting system.
Retrieve and interpret test results from various testing platforms.
Perform other duties as assigned.
Perform all duties to maintain all standards in accordance with College policies, procedures, and core values.