Placement Coordinator

Stride, Inc.

1d•Remote

About The Position

SUMMARY: The Placement Coordinator (PC) is responsible for contacting K – 12th students and their families to initiate and complete course placement for the school year. The PC will be required to request any documents needed to complete this process and follow up as needed. PCs will conduct placement conferences with students and legal guardians to ensure accuracy and timeliness in the placement of students’ courses. Duties may include IEP transcription and/or Special Education conferences in addition to course placement and other duties as assigned. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. · Assist families with understanding the documents needed to complete placement and provide guidance on how to obtain these documents · Become familiar with specific state and school graduation requirements for all schools assigned and organize and assimilate updates as they occur · Complete a transcript and/or report card review and select appropriate courses based upon this review in accordance with state and school graduation requirements as needed · Appropriately document phone conversations and email communications with students and families within Stride tools and databases · Prioritize current enrollment caseloads and complete placements within a given time frame · Analyze information, identify potential problem areas, and contact the appropriate person to assist with resolving issues · Implement proper school procedures and maintain accuracy while working across multiple schools simultaneously · Assist other schools and team members as needed · Participate in team meetings and other required trainings · Other duties as assigned Supervisory Responsibilities: This position has no formal supervisory responsibilities. MINIMUM REQUIRED QUALIFICATIONS: · Bachelor’s degree in education or related field of study AND · Six (6) months of customer service experience OR · Equivalent combination of education and experience Certificates and Licenses: None required. OTHER REQUIRED QUALIFICATIONS: · Available to work an average of 20-30 hours per week (need will vary based on volume of work available) · Available to work weekends and evenings as needed · Prioritize tasks and complete them within a given time frame · Effective verbal and written communications skills · Work independently with minimal guidance · Office 365 and web proficiency. · Ability to clear required background check DESIRED QUALIFICATIONS: · Education certification WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · This is a home-based position. This position is open to residents of, and may be performed remotely from Washington, D.C., and from any state. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type EOR Contractor_CW (Fixed Term) The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more than 20 years, Stride, Inc. has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs. Stride serves learners of all ages in all 50 states and more than 100 countries. At Stride, learning is essential. It is the foundation of the human experience and we are proud of our commitment to powering learning, no matter what stage of life you are in. For more than 20 years, we’ve worked to challenge the idea of one-size-fits-all education and provide personalized, online, lifelong learning at every step of the journey. Above all else, we believe in serving the communities we live in and creating space for all voices therein.

Requirements

Bachelor’s degree in education or related field of study AND
Six (6) months of customer service experience OR
Equivalent combination of education and experience
Available to work an average of 20-30 hours per week (need will vary based on volume of work available)
Available to work weekends and evenings as needed
Prioritize tasks and complete them within a given time frame
Effective verbal and written communications skills
Work independently with minimal guidance
Office 365 and web proficiency.
Ability to clear required background check

Nice To Haves

Education certification

Responsibilities

Assist families with understanding the documents needed to complete placement and provide guidance on how to obtain these documents
Become familiar with specific state and school graduation requirements for all schools assigned and organize and assimilate updates as they occur
Complete a transcript and/or report card review and select appropriate courses based upon this review in accordance with state and school graduation requirements as needed
Appropriately document phone conversations and email communications with students and families within Stride tools and databases
Prioritize current enrollment caseloads and complete placements within a given time frame
Analyze information, identify potential problem areas, and contact the appropriate person to assist with resolving issues
Implement proper school procedures and maintain accuracy while working across multiple schools simultaneously
Assist other schools and team members as needed
Participate in team meetings and other required trainings
Other duties as assigned