Picking Supervisor

SupplyHouse.com•Canal Winchester, OH

7d•Onsite

About The Position

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Picking Supervisor to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager and is responsible for overseeing the daily functions of the picking team to ensure that all items are picked in a timely and accurate manner. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Requirements

High school diploma or GED equivalent
Ability to push and pull objects up to 60 pounds of force independently
Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
Fundamental understanding of inventory, supply chain and logistics concepts
Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
Strong problem solving and time management skills; strong attention to detail
Strong verbal and written communication skills
Ability to work independently and multitask
Ability to follows process and standard procedures

Responsibilities

Ensure the Picking Team is picking all Fast Track shipments that come in on a daily basis while keeping a high level of accuracy
Wave orders and delegate specific assignments when necessary
Serve as the main point of contact for the Customer Service Team in terms of high priority orders, incomplete SKUs, order errors or any issues that come up that relate to the Picking Team
Train all team members on all operational processes along with standard safety and organizational processes by working with the Training Team
Ensure that priority replenishments are completed in a timely manner
Track performance of each team member and providing consistent feedback regularly along with check-ins along with individual and departmental KPI success
Conduct monthly check-ins with each member of the Picking Team in order to establish rapport and provide feedback
Immediately address all personnel and performance related incidents that arise
Ensure the Picking Associate’s timecards are accurate and up to date
Attend and participate in the HR Leadership meetings twice a month
Execute all process improvements developed and in partnership with the Outbound Manager to support the growth
Execute all projects assigned by the Outbound Manager
All members of leadership are expected to lead by example and maintain professional standards in the workplace

Benefits

Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
401(k) with up to 4% company match
Paid vacation, sick time, and holidays
Company-paid life insurance and long-term disability
Discounted auto, home, and pet insurance programs
Flexible Spending Account (FSA)
Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
$750 annual professional development budget
LinkedIn Learning membership
Company rewards and recognition program