Physician Referral Coordinator

Baptist•Jackson, MS

2d•Onsite

About The Position

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

Requirements

Computer literate.
Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care.
Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration.

Nice To Haves

1-2 years experience in a customer related position.
Bachelor's Degree in Marketing or Business Related Field.

Responsibilities

Review all incoming referrals and schedule appointments for various practices and specialities
Communicates referral information and confirmation with patients and referring physican/office staff.
Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
Review and submit all medical records related to referral appointments as requested by physicans.
Completes assigned goals.