Physician Enterprise Market Liaison-KY

CHI Saint Joseph Medical Group • Lexington, KY

1d

About The Position

The Physician Enterprise (PE) Market Liaison is a highly visible, market-facing role critical to the strategic growthand operational excellence of our South Region. As an integral extension of a robust centralized recruitment team(comprising Recruiters, Visit/Travel Coordinators, and Onboarding Specialists), this position provides dedicated,high-touch, on-site support for physician recruitment, engagement, and retention efforts for assigned pilot markets.The Liaison's primary focus is on enhancing the candidate experience, streamlining local logistical coordination,accelerating time-to-fill for critical physician vacancies, and fostering long-term relationships through proactiveengagement initiatives. This role directly mitigates the significant financial impact of physician vacancies andreduces the unassigned opportunity cost currently borne by senior clinical and operational leadership.

Requirements

• High School Graduate and one to two years of previous experience in recruitment or a coordinator or junior recruiter capacity, upon hire or
• High School GED and one to twoyears of previous experience in recruitment ina coordinator or junior recruiter capacity, upon hire

Nice To Haves

• Bachelors Other or some college course work and Experience can be substituted for education, upon hire and
• and Minimum of 3-5 years of experience in executive support, public relations, hospitality, community relations, or a healthcare operations role with significant external stakeholder engagement., upon hire
• None, upon hire

Responsibilities

• Manage reporting responsibilities on a weekly and monthly basis, collaborating with other departments to obtain necessary information and produce accurate reports for the department.
• Use analytical skills to ensure quality and accuracy of all reports.
• Visit Logistics & Coordination:○ In collaboration with the centralized Recruitment Coordination team, manage and execute complex on-site logistics for physician candidate visits, ensuring meticulous planning and seamless execution of schedules, facility access, and local experiences.○ Serve as the primary on-site host and dedicated point of contact for physician candidates during all stages of their market visits, including interviews, facility tours, and community introductions.○ Ensure a consistent, high-touch, and personalized candidate experience, addressing questions, anticipating needs, and proactively resolving local issues during visits.
• Market Ambassadorship & Liaison:○ Act as a consistent brand ambassador, showcasing the unique advantages of our communities and clinical practices within the South Region.
• Serve as a vital liaison between provider recruitment and the local market, relaying local needs, insights, and feedback to the central recruitment team to optimize recruitment strategies.○ Facilitate efficient post-visit communication and localized feedback loops between candidates, the central recruitment team, and clinical leadership.
• Talent Pipeline Development:○ In collaboration with the GME/Post-Graduate Liaison team and the South Recruitment team, partner with local residency and fellowship programs to cultivate relationships, support educational initiatives, and identify emerging talent pipelines.○ Research, recommend, and build a calendar for annual attendance at provider career fairs and conferences.○ Exhibit at National, State, and Local provider job fairs and conferences, as appropriate.○ Participate in regional and/or national physician recruitment associations.
• Credentialing & Privileging Facilitation:○ Act as a central liaison between new hires, credentialing, privileging departments, the recruitment team, and other relevant stakeholders to ensure a smooth, timely transition.○ Track and communicate credentialing and privileging progress to new hires and relevant internal stakeholders.○ Assist new hires with initial paperwork and provide guidance on internal systems and processes related to credentialing.
• Day-One Readiness & Orientation:○ Coordinate and schedule orientation sessions, both individual and group, ensuring all required components are covered for a comprehensive introduction.○ Shepherd the onboarding process to ensure that necessary equipment (laptops, phones), system accesses, and office spaces are prepared and ready on day one for new hires.○ Organize and coordinate "meet and greet" sessions with key leaders and team members to foster early connections.
• Seamless Transition & Support:○ Liaise with the central Onboarding team and local leadership to support the seamless transition andintegration of new physicians and Advanced Practice Providers (APPs) into the organization and community.○ Assist with the coordination and execution of local components of new provider orientation, ensuring a welcoming and supportive start.○ Provide resources and information regarding housing, schools, and community amenities to new hires and their families.○ Support the creation and distribution of welcome kits and onboarding materials.○ Conduct initial check-ins with new providers to address immediate needs and concerns, and offer ongoing support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees