Physician Liaison

MedQuest Associates LLC•Durham, NC

2d•Hybrid

About The Position

The Physician Liaison is responsible for driving radiology growth through the maintenance and development of new and established referral sources while utilizing a consultative sales technique. The Specialist will exemplify excellent communication, collaboration and support skills demonstrated through collaborative networking with operations, IT, various JV partner departments and other Physician Liaisons. The position will support the Durham, NC market.

Requirements

Undergraduate degree or higher
Minimum of 2-4 years prior sales experience
Proven leadership skills and strong record of achievement
Network development experience
Customer Service, motivation for sales, meeting goals & forecasts, closing skills, territory & call route management, prospecting skills, self-confidence, industry & clinical knowledge, presentation skills, interpersonal relationships
Creative thinker, excellent listener and communicator
Intuitive, proactive, collaborative, leader, drive, creative problem solver, analytical, versatile, and “thrives under pressure” are words that describe you
Ability to conceptualize market strategy & correlating detailed sales/marketing plans
Understands forecasting & measurement process to achieve & exceed goals
Responsibly manages time and workflow & is agile to respond to competition and needs of referral sources
Strong customer/account development and relationship management skills
Ability to communicate with all levels of any organization comfortably
Strong understanding of the diagnostic imaging business, assigned territory and potential challenges within the industry
Ability to evaluate business trends and complete a competitive analysis
Ability to manage multiple projects with varying priority at one time to deliver results
Proficiency with Excel, Word and PowerPoint
Experience in SalesForce development & usage
Comfort with PACS, EMR, & additional medical IT systems & processes
Clean driving record
Acceptable MVR and valid driver’s license

Responsibilities

Achieve/Exceed Forecasted/Net Revenue Budget:
Exceed quarterly radiology goals by increasing volume and revenue with new and existing referral sources
Improve strategic engagement & deliver on expectations surrounding sales process and call activity compliance, call frequency, and call routing to assigned physicians
Deliver effective and compelling positioning, messaging, and sales tools that are understood by the market
Execute messaging and meaningful interactions that apply personality profiling to drive new business and revenue
Develop quarterly business plans with measurable goals and focus/target accounts
Plan and establish strategic call routing cycle to maximize call effectiveness
Meet a minimum of 12-15 daily face to face visits
Complete daily call note documentation within Salesforce
Engage referring physicians offices utilizing MQ sales process to promote system radiology services
Attend & participate in health system events (in JV markets) to represent radiology service line
Develop and maintain a complete and current territory route
Utilize clinical tools available to increase referral sources (PACS, NH Link)