Physical Security Technology Manager

Box • Chicago, IL

23h • Hybrid

About The Position

Box is a leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations and is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. The company's mission is to bring intelligence to the world of content management and empower customers to completely transform workflows across their organizations, especially with the combination of AI and enterprise content.

Box is seeking a Physical Security Technology Manager to focus on keeping its Security Technology stack properly maintained, expanding it to new offices, and spearheading integrations between the stack and other platforms. This role will serve as the subject matter expert on anything hardware and software related that touches the Physical Security infrastructure. The team is small, close-knit, and diverse, operating in an agile and fast-paced environment. As a member of this team, the manager will be challenged to solve technical problems for other Physical Security Team members, work closely with the broader Box team to coordinate major global projects, and ensure baseline availability never dips.

Requirements

• 5+ years of experience either administering Physical Security Systems or managing enterprise servers.
• Want to help build integrations that will help systems and users work more effectively.
• Familiar and comfortable with ticketing systems to track projects and work.
• Understanding that not all work happens between 9 - 5 and at times we will work outside those hours.
• A hunger to find opportunities for AI to streamline workflows.

Nice To Haves

• Able to solve problems with tools available.
• Team-centric mindset - demonstrated ability working well in a collaborative environment.

Responsibilities

• Maintain the health of PACS and VMS systems globally by confirming firmware versions, rotating passwords and conducting system and user audits.
• Ensure operational availability and expansion of Box Physical Security technology systems.
• Track all assets within our environment and forecast refreshes and updates.
• Work closely with internal and external groups to maintain uptime.
• Find opportunities to take manual processes and automate them.
• Serve as the subject matter expert on Physical Security systems for the company.
• Partner with key stakeholders to manage the physical security installation at new or expanding offices.
• Produce documentation, dashboards and metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees