Technology Program Management Manager- Technology Office and Physical Security

PNC•Pittsburgh, PA

3d•$80,000 - $192,050•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Program Management Manager within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Phoenix, AZ, Cleveland, OH or Birmingham, AL. We are seeking a Technology Program Management Manager to lead a portfolio of complex, cross-functional technology initiatives within the Technology Office or Physical Security domains. This leader will manage a team of Technology Program Managers and drive execution across initiatives that span corporate infrastructure, buildings, and enterprise technology platforms. Domain alignment may evolve over time based on organizational needs and will partner closely with enterprise technology teams. This role combines strong technical credibility, execution leadership, and people management. Job Description Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size. Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals. Oversight and reporting for the overall program budget while working to ensure success of the program. Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results. Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

Strong technical background with the ability to understand and engage deeply in enterprise technology discussions.
Experience leading complex, cross-functional technology programs within large-scale or enterprise environments.
Proven people management experience, including leading multi-person teams.
Demonstrated ability to lead through ambiguity and shifting domain alignment.
Strong structured problem-solving skills with a hands-on, execution-oriented mindset.
Execution leadership: ability to move work forward, unblock teams, and deliver results.
Strong communication and stakeholder influence at all levels.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Accountability
Client Counseling
Decision Making
Executive Influence
IT Program Management
People Management
Results-Oriented
Solution Building
Strategic Planning
Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Own and drive delivery of technology programs supporting:
Mergers & Acquisitions (technology integration)
Physical security systems and building-related technologies
Enterprise architecture and cross-domain technology initiatives
Infrastructure as a service (IaaS) technology delivery
Lead execution across initiatives that span infrastructure, applications, security, and physical security technologies.
Actively manage program health—identifying risks, resolving dependencies, and keeping projects on track.
Lead and develop a team of 7–10 direct reports.
Provide hands-on coaching on structured problem solving, execution rigor, and stakeholder management.
Build a strong delivery culture focused on accountability, collaboration, and continuous improvement.
Support team growth through mentorship, feedback, and performance management.
Apply deep understanding of the technical domain to actively help solve delivery challenges—not just escalate them.
Break down complex, ambiguous problems into actionable execution plans.
Partner with technical leads and architects to develop pragmatic solutions that move programs forward.
Ensure clarity of scope, milestones, ownership, and execution plans across initiatives.
Engage senior technology leaders and business stakeholders across M&A, security, infrastructure, and enterprise platforms.
Translate technical complexity into clear, outcome-focused communication.
Align priorities across teams with competing demands, dependencies, and timelines.
Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy.
Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
Oversight and reporting for the overall program budget while working to ensure success of the program.
Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
Coaches and develops program managers.
Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.

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