Physical Security Systems Risk Specialist (Tech Specialist 2)- San Jose, CA

M.C. Dean, Inc•San Jose, CA

13h•Onsite

About The Position

M.C. Dean is Building Intelligence®. They design, build, operate, and maintain cyber-physical solutions for mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, their capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquartered in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. The company fosters a collaborative and forward-thinking work environment, guided by core values of agility, expertise, and trust, and is committed to building the next generation of technical leaders. They are seeking a Physical Security Systems Risk Specialist (Tech Specialist 2) to join their Security and Electronic Systems (SES) business Unit. This unit designs, engineers, integrates, operates, and maintains electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers across high-growth markets.

Requirements

2+ years in Risk Management, Physical Security Operations, or Systems Engineering.
Bachelors in relevant field (Security, Risk Management, Systems Engineering, etc.) +2 years physical security system experience or HS Diploma / GED with 8+ years of experience
Familiarity with physical security platforms (CCTV, Access Control, VMS) and ticketing systems (e.g., ServiceNow, Jira).
Reliable attendance at customer site during work hours required by customer
Proficiency in data visualization (Tableau, PowerBI) and risk modeling methodologies.
Ability to work a flexible schedule that includes occasional nights and weekends
Exceptional interviewing and interpersonal skills; ability to translate complex technical risks into "business speak"
Ability to travel CONUS and OCONUS
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

Responsibilities

Analyze system performance and recommend improvement
Analyze incoming service tickets and system logs to identify trends, recurring failure points, and systemic vulnerabilities.
Translate technical issues (e.g., a localized NVR failure) into operational risk metrics to determine how they affect the broader mission.
Maintain and evolve the Program Risk Register, ensuring all identified threats are documented, categorized, and tracked through mitigation.
Develop and maintain dashboards that visualize system reliability and risk levels for executive review.
Conduct structured interviews and workshops with cross-functional team members to uncover "blind spots" in current security workflows.
Work with engineering and ops teams to propose cost-effective solutions for high-priority risks.
Act as the "face" of the Risk Management program, presenting findings to stakeholders and fostering a culture of security-first thinking.
Influence budget and resource allocation by providing data-backed justifications for security system upgrades or process changes.
Identify gaps in current SOPs (Standard Operating Procedures) and lead the effort to update them based on risk data.
Communicate with customers, manufacturers, vendors and system administrators
Train internal and external stakeholders on risk management and risk principles
Organize and prepare detailed documentation of system performance, including service request records and analysis
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate potential risks to system or process reliability
Understand SOP and SOW documentation
Interface with internal and external customers demonstrating excellent oral and written communication skills
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
Perform all duties with minimal direct supervision

Benefits

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave