Physical Security Enablement IV

Equinix•Elk Grove Village, IL

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Candidate should have experience with installation, preventive maintenance, troubleshooting and repair of access control and video management systems. Preferably in a data center environment. This is a ‘hands on’ position requiring both desk/computer work, and boots on the ground activities in a live data center environment.

Requirements

Typically requires a high school diploma and 2-4 years of equivalent work experience
Working knowledge of SQL Server, Windows Server, Outlook, Word, Excel
All around mechanical inclination and networking background
Ability to read and analyze Security, Electrical, and Mechanical drawings
Experience with fault isolating and troubleshooting networks including LAN and WAN
Knowledge of common network protocols such as TCP/IP
Familiarity with configuring networking equipment
Ability to perform all of the standard high-rise building / data center tasks
Operational experience with data communication issues, including physical security, resource management, capacity planning, monitoring, and performance is a plus
Ability to work independently and manage multiple projects and priorities
Must have excellent written and verbal customer service skills
Must be willing to have a flexible schedule
Ability to lift 60-75 lbs
Must be able to successfully complete company background check as well as U.S. Government and/or other specific background screenings as required per assignment

Nice To Haves

Working Knowledge and/or certification with a security systems manufacturer such as AMAG is a plus

Responsibilities

Work Orders Installation, termination, testing and labeling of all access control and CCTV devices within the Data Center
Perform security systems start-up operations
Assist with startup tests
Manage multiple concurrent interdisciplinary projects and the ability to work in a team environment
Oversee security contractor work and operations
Handles moderate non-standard work requests for security custom orders internally and externally; based on scale, may also require vendor coordination
Supports tracking of customer security ticketing orders, including: reporting requirements and audit requests
Involved in supporting senior team members with the development and distribution of Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple bidders
Coordinates auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment, if necessary
Supports site with remediation of ACS/VMS system issues as needed
Supports moderate issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and procedures
Supports preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updates
Participate in moderate customer-facing support requests, including: negotiated audits, security custom orders and cage build initiation
Coordinates asset inventory for security IP address management, including: tracking and distributing IP addresses for security equipment
Supports moderate security vendor work associated to customer-facing security buildouts and internal security infrastructure requests
Coordinates with the site management team to interface with third party auditors to support fulfilling internal and external auditory requirements
Has substantial understanding of security processes and procedures and quality control initiatives to ensure they are followed and adhered to
Analyzes and maintains security drawings and site-specific supporting documentation
Provides assistance to security stakeholders during moderately difficult maintenance activities
Communicates with stakeholders to properly coordinate security installations impacting facility infrastructures
Partners with security teams to implement and validate system upgrades and provide recommendations
Supports cross-functional teams on new builds and expansions

Benefits

Employee Assistance Program: An Employee Assistance program is available to all employees.
Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

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