Telecom Sector | PHP Application Support

Devoteam Portugal

About The Position

We're looking for a detail-oriented and analytical PHP Application Support professional to join our telecommunications organization in Lisboa, Portugal. In this role, you will provide comprehensive technical support for PHP-based applications, ensuring optimal performance and reliability across our telecom infrastructure. You will work closely with development teams and end-users to diagnose, troubleshoot, and resolve application issues efficiently and systematically. Analyze existing tools, applications, and scripts to produce clear and structured technical documentation. Document architecture, integrations, data flows, dependencies, operational procedures, and configuration requirements. Produce runbooks, support guides, and knowledge transfer materials. Work closely with engineering teams in Greece and VNO to gather, validate, and refine technical information. Ensure documentation complies with internal standards and is ready for delivery to centralized platform teams. Provide daily support for current tools during the transition period. Perform troubleshooting, bug fixes, and minor enhancements as required. Maintain and adjust Apache configurations and web server behaviors. Support API configuration, endpoints, and HTTP method management. Execute shell commands for operational tasks, health checks, log analysis, and routine maintenance. Investigate and resolve issues across the entire stack: PHP, JavaScript, MySQL, Apache, and shell scripts.

Requirements

Degree in Computer Science or similar.
Advanced PHP (Core requirement – legacy tools rely heavily on PHP).
Strong knowledge of JavaScript (client-side behavior and dynamic components).
Experience with HTTP methods (GET, POST, PUT, DELETE) and the interaction between web servers and browsers.
Understanding of how APIs are built, configured, authenticated, and consumed.
Proficiency in Linux shell commands (diagnostics, basic scripting, permissions, log analysis).
Working knowledge of Apache HTTP Server.
Experience with MySQL (administration, queries, performance concepts, and data structures).
Ability to understand and document IT architectures, system diagrams, and platform interactions.
Fluency in English (written and spoken).

Nice To Haves

Knowledge of migration patterns or transitioning legacy systems to centralized platforms (valued).

Responsibilities

Provide comprehensive technical support for PHP-based applications.
Diagnose, troubleshoot, and resolve application issues.
Analyze existing tools, applications, and scripts to produce clear and structured technical documentation.
Document architecture, integrations, data flows, dependencies, operational procedures, and configuration requirements.
Produce runbooks, support guides, and knowledge transfer materials.
Work closely with engineering teams in Greece and VNO to gather, validate, and refine technical information.
Ensure documentation complies with internal standards.
Provide daily support for current tools during the transition period.
Perform troubleshooting, bug fixes, and minor enhancements as required.
Maintain and adjust Apache configurations and web server behaviors.
Support API configuration, endpoints, and HTTP method management.
Execute shell commands for operational tasks, health checks, log analysis, and routine maintenance.
Investigate and resolve issues across the entire stack: PHP, JavaScript, MySQL, Apache, and shell scripts.