PHO - Mini Bar Attendant
About The Position
The PHO - Mini Bar Attendant plays a crucial role in enhancing the guest experience by ensuring that all mini bar areas within the property are well-stocked, clean, and organized. This position is responsible for regularly inspecting and replenishing mini bar items, maintaining accurate inventory records, and promptly addressing any guest requests or concerns related to the mini bar. The attendant works closely with the housekeeping and food and beverage teams to coordinate restocking schedules and ensure compliance with health and safety standards. Attention to detail and a proactive approach are essential to prevent shortages and maintain the quality and presentation of mini bar offerings. Ultimately, this role contributes significantly to guest satisfaction and the overall operational efficiency of the property’s food and beverage services.
Requirements
- High school diploma or equivalent.
- Previous experience in hospitality, food and beverage service, or a related field is preferred.
- Basic knowledge of inventory management and stock control procedures.
- Ability to lift and carry moderate weights and perform physical tasks associated with restocking.
- Strong communication skills and a customer service-oriented attitude.
Nice To Haves
- Experience working in a hotel or resort environment.
- Familiarity with health and safety standards related to food and beverage handling.
- Proficiency with inventory management software or property management systems.
- Ability to work flexible hours including weekends and holidays.
- Multilingual skills to assist a diverse guest population.
Responsibilities
- Regularly inspect and restock mini bars in guest rooms according to established standards and inventory levels.
- Maintain accurate records of mini bar inventory, consumption, and replenishment activities.
- Coordinate with housekeeping and food and beverage departments to ensure timely and efficient mini bar servicing.
- Respond promptly and courteously to guest inquiries or requests related to mini bar items.
- Ensure all mini bar products are within expiration dates and comply with health and safety regulations.
- Report any discrepancies, damages, or maintenance issues related to mini bar equipment to the appropriate department.
- Assist in conducting periodic inventory audits and assist with ordering supplies as needed.
- Maintain cleanliness and organization of mini bar storage areas and service carts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
