Mini-Bar Attendant

Hotel CalifornianSanta Barbara, CA
13h$20

About The Position

JOB SUMMARY: The Minibar Attendant provides guests with a fully stocked, well-maintained minibar consistently throughout their stay.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
  • High school diploma or general education degree (GED)
  • Customer service and verbal communication skills
  • Flexible schedule, able to work mornings, nights, holidays, and weekends.
  • Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian’s business needs.
  • As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

Nice To Haves

  • Technical Mini Bar experience in world class luxury hotel/resort preferred

Responsibilities

  • Stock the mini-bar cart with the necessary items to maintain the par level daily.
  • Clean and defrost the mini-bars regularly and consistently.
  • Inventory all guest mini-bars daily and post the appropriate charges to the room prior to guest departure.
  • Stock and replace missing items, inspect, move, and clean the mini-bars in accordance with departmental procedures and policies.
  • Maintain, track, and complete the daily mini-bar stock worksheet.
  • Ensure Mini-Bar products are not expired, and follow the proper procedure to remove any that are.
  • Maintain assigned Mini-Bar carts.
  • Raise a store requisition, obtain stock from the warehouse, and store it in the assigned storerooms.
  • Maintain and complete assigned floors and rooms, requesting Mini-Bar service.
  • Follows all required safety and standard operating procedures.
  • Ensure rotation of all mini-bar products.
  • Properly complete, maintain, and track inventory in assigned storerooms.
  • Communicate effectively with the Mini-Bar Vending Supervisor on any issues and/or concerns.
  • Ensure all duties in the refreshment center inspection/attendant evaluation checklist are followed, including completing assigned floors, maintaining the cleanliness of assigned mini-bars, ensuring menus are present, ensuring inventory is complete, and accurately completing refill reports.
  • Display appropriate two-way radio etiquette always.
  • Report all mini-bar concerns to management, including any guest issues.
  • Perform any other duties deemed necessary for the success of the department.
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