Mini-Bar Attendant

Hotel Californian • Santa Barbara, CA

13h • $20

About The Position

JOB SUMMARY: The Minibar Attendant provides guests with a fully stocked, well-maintained minibar consistently throughout their stay.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
• High school diploma or general education degree (GED)
• Customer service and verbal communication skills
• Flexible schedule, able to work mornings, nights, holidays, and weekends.
• Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian’s business needs.
• As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

Nice To Haves

• Technical Mini Bar experience in world class luxury hotel/resort preferred

Responsibilities

• Stock the mini-bar cart with the necessary items to maintain the par level daily.
• Clean and defrost the mini-bars regularly and consistently.
• Inventory all guest mini-bars daily and post the appropriate charges to the room prior to guest departure.
• Stock and replace missing items, inspect, move, and clean the mini-bars in accordance with departmental procedures and policies.
• Maintain, track, and complete the daily mini-bar stock worksheet.
• Ensure Mini-Bar products are not expired, and follow the proper procedure to remove any that are.
• Maintain assigned Mini-Bar carts.
• Raise a store requisition, obtain stock from the warehouse, and store it in the assigned storerooms.
• Maintain and complete assigned floors and rooms, requesting Mini-Bar service.
• Follows all required safety and standard operating procedures.
• Ensure rotation of all mini-bar products.
• Properly complete, maintain, and track inventory in assigned storerooms.
• Communicate effectively with the Mini-Bar Vending Supervisor on any issues and/or concerns.
• Ensure all duties in the refreshment center inspection/attendant evaluation checklist are followed, including completing assigned floors, maintaining the cleanliness of assigned mini-bars, ensuring menus are present, ensuring inventory is complete, and accurately completing refill reports.
• Display appropriate two-way radio etiquette always.
• Report all mini-bar concerns to management, including any guest issues.
• Perform any other duties deemed necessary for the success of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED