Phlebotomy Supervisor - Laboratory - FT - Evening

Stormont-Vail HealthCare•Topeka, KS

21h•Onsite

About The Position

Responsible for the supervision, organization and coordination of daily operation of acute care and post-acute care phlebotomy services, under the direction of the Laboratory Manager. Assists in selecting, training, evaluation, and motivation of team members. Models the Stormont Vail Tenets of compassion, connection, patient safety and privacy, and improving the health of our community. Works closely with other laboratory personnel, Patient Care Services staff, healthcare providers, and patients to obtain high quality specimens.

Requirements

High School Diploma / GED Required
1 year Phlebotomy experience. Required
Supervisory experience. Preferred
Ability to drive in a variety of average conditions, e.g. low light (early am, night), inclement weather, highways, bridges, etc. (Required proficiency)
Accuracy and attention to detail. (Required proficiency)
Follows all OSHA guidelines and hospital and laboratory safety procedures. (Required proficiency)
Ability to maintain quality, safety, and/or infection controls standards. (Required proficiency)
Ability to deal with stressful situations. (Required proficiency)
PBT-Phlebotomy Technician - ASCP Must obtain within 1 year of employment. Required
Drivers License - DMV Current Valid Driver’s License and Clean MVR with 3-year baseline and annual MVR review. Required

Nice To Haves

Supervisory experience. Preferred

Responsibilities

Responsible for performing the essential functions of a phlebotomist.
Provides day-to-day supervision of phlebotomy team.
In conjunction with senior leadership, interviews and recommends applicants for hire.
Conducts annual performance appraisals and oversees competency assessments of team members.
Interprets and implements departmental and organizational policies and keeps team members advised in advance of changes.
Prepares work schedule.
Adjusts daily schedule and team member work assignments and coordinates cross training as required for efficient utilization of personnel.
Monitors key indicators and quality systems for their section.
Reports the status of the section to laboratory leadership.
Identifies problems and deficiencies with supplies, staffing or equipment.
Reports on feelings and attitudes of the team.
Looks for opportunities to improve operations.
Develops a strong team atmosphere to foster mutual respect and trust.
Deals appropriately and proactively with team member conflict.
Communicates effectively with staff and physicians.
Maintains appropriate standards for behavior and attendance, providing appropriate corrective action per policy.
Ensures effective orientation of new staff.
Coaches and teaches staff, consistently provides leadership and clinical expertise.
Train new employees through encouragement, positive reinforcement and constructive criticism.
Assists in meeting standards set forth by CLIA, Joint Commission, CAP, AABB and other regulatory and governing bodies.
Supports the Laboratory’s Quality Improvement efforts by initiating action to prevent the occurrence of non-conformance related to specimen collection and customer service.
Reviews incidents and complaints and takes action in timely fashion.
Assists in development and maintenance of department policies, procedure manuals, work standards and goal setting.
Builds a safety culture by following best practices for laboratory and patient safety.
Ensures compliance of team members with safety procedures in laboratory and hospital policies.
Supervises outreach (client) laboratory specimen collections.
Ensures that scheduled specimen collection are completed in a timely and efficient manner.
Responds appropriately to requests by clients for STAT collection services.
Provides oversight of laboratory team members’ use of the organization’s vehicles.
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned