Phlebotomy Collections Manager
About The Position
Responsible for managerial functions of the Collections and Processing departments at MVH. Responsibilities: Provide daily leadership to Collections and Processing departments aligned with CompuNet’s mission, vision, and values. Develop departmental staffing plans and ensure schedules meet service delivery requirements. Monitor timekeeping and manage department overtime; submit payroll records on time. Assist in developing and managing department budget. Oversee development of training programs and maintain competency assessment records. Interview, select, and oversee training of new employees; manage performance appraisal process. Communicate consistently with staff through meetings, memos, and personal communication. Collaborate with other managers to ensure consistent patient care across shifts. Develop compliance, ergonomic, and safety procedures; ensure departmental compliance with policies. Support customer satisfaction initiatives and positive interaction with internal/external customers. Write and implement procedures for current and new processes. Prepare for accreditation and inspection visits by regulatory agencies. Oversee supply ordering. Promote continuous improvement philosophy (Six Sigma, Lean) to enhance organizational effectiveness. Participate in CompuNet Management Team, attend meetings, and serve on committees. Perform phlebotomy collections as required. Other duties as assigned or needed.
Requirements
- 3-5 years in phlebotomy with increasing responsibilities in a medical lab.
- Strong interpersonal skills for fostering a positive environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
- Ability to multitask and maintain focus amid interruptions.
- Sound reasoning and independent judgment.
- Deadline-oriented with excellent communication and people skills.
- Capable of establishing work priorities and handling multiple procedures simultaneously.
Nice To Haves
- Associates or Bachelor’s degree.
Responsibilities
- Provide daily leadership to Collections and Processing departments aligned with CompuNet’s mission, vision, and values.
- Develop departmental staffing plans and ensure schedules meet service delivery requirements.
- Monitor timekeeping and manage department overtime; submit payroll records on time.
- Assist in developing and managing department budget.
- Oversee development of training programs and maintain competency assessment records.
- Interview, select, and oversee training of new employees; manage performance appraisal process.
- Communicate consistently with staff through meetings, memos, and personal communication.
- Collaborate with other managers to ensure consistent patient care across shifts.
- Develop compliance, ergonomic, and safety procedures; ensure departmental compliance with policies.
- Support customer satisfaction initiatives and positive interaction with internal/external customers.
- Write and implement procedures for current and new processes.
- Prepare for accreditation and inspection visits by regulatory agencies.
- Oversee supply ordering.
- Promote continuous improvement philosophy (Six Sigma, Lean) to enhance organizational effectiveness.
- Participate in CompuNet Management Team, attend meetings, and serve on committees.
- Perform phlebotomy collections as required.
- Other duties as assigned or needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
501-1,000 employees
